Full-Time

Software Support Engineer III

E3

Posted on 2/4/2025

Applied Materials

Applied Materials

10,001+ employees

Materials engineering for semiconductor and display manufacturing

Hardware
Industrial & Manufacturing

Compensation Overview

$104k - $143kAnnually

+ Bonus + Stock Award Program

Mid, Senior

Company Historically Provides H1B Sponsorship

Phoenix, AZ, USA

Relocation Eligible: Yes

Category
Customer Success
Customer Support
Customer Success & Support

You match the following Applied Materials's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's Degree
  • 4 - 7 Years of Experience
Responsibilities
  • Manage customer expectation and issues with software releases providing a prioritized list of requests to business unit per platform.
  • Troubleshoots a variety of complex software problems and broadly collaborates with engineering teams and peer groups to improve product quality.
  • Tracks software performance and quality at external customer sites. Actively feedback customer scenarios and use cases to software test teams to improve product software quality.
  • Performs customer scenario validation for key enhancements.
  • Interfaces with external customers for requirements analysis, prioritization and schedule.
  • Early engagement with product software development team on customer features. Develop Field Readiness and Software Readiness checklists for New Product Introductions.
  • Develop software training programs for Field/Lab techs/Manufacturing engs.
  • Deliver training for junior level engineers in departmental procedures, corporate procedures, and detailed product operation.

Applied Materials specializes in materials engineering solutions, focusing on the production of advanced semiconductor chips and displays. The company provides equipment, services, and software that allow clients to modify materials at atomic levels, which is essential for creating next-generation electronic devices. Unlike many competitors, Applied Materials has a strong emphasis on precision and innovation in the semiconductor and display manufacturing markets, serving a diverse range of clients from major technology firms to display manufacturers. The goal of Applied Materials is to help transform technological possibilities into reality, driving advancements across various industries.

Company Stage

IPO

Total Funding

$1.2M

Headquarters

Santa Clara, California

Founded

1967

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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Simplify's Take

What believers are saying

  • Rising demand for semiconductor equipment due to global 5G network expansion benefits Applied Materials.
  • The shift towards electric vehicles boosts demand for power semiconductors, aiding sales.
  • Increased complexity of semiconductor devices aligns with Applied Materials' sophisticated manufacturing equipment.

What critics are saying

  • Ongoing legal investigation may lead to financial penalties for Applied Materials.
  • Geopolitical risks in India could impact the $400 million engineering center investment.
  • Competitive pressures in the OLED market may affect the success of MAX OLED technology.

What makes Applied Materials unique

  • Applied Materials specializes in atomic-level material modification for semiconductor and display manufacturing.
  • The company offers patented OLED pixel architecture with its MAX OLED technology.
  • Applied Materials provides cutting-edge equipment and software for next-generation electronic device production.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Relocation Assistance

Performance Bonus

Stock Options

Flexible Work Hours

INACTIVE