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Associate Studio Manager
Oak Brook
Posted on 6/16/2022
INACTIVE
Locations
Downers Grove, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Leadership
Lead Generation
Management
Marketing
Sales
Requirements
  • 5+ years of store management experience in retail, luxury or hospitality
  • A Bachelor's degree or equivalent experience in business, sales, or related discipline
  • Experience with leading a team of sales focused professionals that can deliver an achievement of their targets
  • Extensive experience and ability to lead a team that fosters an inclusive and collaborative environment
  • Acts with urgency and champions excellence in all company objectives
  • Available to work weekends, evenings, nights, and holidays as needed
  • Ability to maintain a current Driver's license and obtain a DMV Salesperson License
  • Available to travel for on-boarding and training
  • Proficient in English with a secondary language skill set being a plus
  • Proficient in Microsoft Office products, CRM tools and retail business systems
  • Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation
  • Demonstrates a passion for electric vehicles and premium vehicle markets
Responsibilities
  • Associate Studio Managers should have a strong operational skillset and dedicated to providing exceptional customer experiences through the lens of efficiency
  • You will provide leadership, direction and coach all members of the Studio Team to ensure a seamless experience for customers and all members of the Lucid community
  • Has the ability to develop inclusive, diverse, and high performing teams through defining efficient processes and developing their team through teaching moments
  • Can identify technical, operational, and organizational roadblocks and provide proposed solutions
  • Thrives in a fast-paced environment where innovation is inevitable, and change is expected
  • Leads, values, and inspires their team to prioritize customer service and deliver the Lucid experience to all customers
  • Demonstrates a business owner mindset with the ability to analyze sales reports and identify business trends, opportunities and develops a plan to capitalize on
  • Stays abreast of micro and macro market developments such as grass root marketing opportunities and wider economic conditions that will influence your local market
  • Demonstrates a confidence in operations and planning all aspects of the business including developing monthly sales attainment plans and communication of results to team
  • Sets sales goals, timelines, and target lists for Studio Advisors and tracks results to ensure timely execution on lead generation and/or market Initiatives
  • Manages leads, appointments, reservations and motivates a team to deliver results by communicating company initiatives and engaging team through effective coaching, performance management and training
  • Ability to conduct weekly one-on-one meetings with Studio Advisors
  • This role will report directly to the Studio Manager to lead the advisor team and processes that enable the studio to achieve their targets
  • Your hands-on leadership will assist in coaching and training your studio team to deliver an exceptional experience that touches on both the heart and mind of the customer
  • You will own the operations within the studio to ensure the customer journey is frictionless and seamless from reservation through to delivery
Lucid Motors

51-200 employees

Luxury electric vehicles
Company mission
Lucid Motors is on a mission to inspire the adoption of sustainable energy by creating the most captivating electric vehicles, centered around the human experience.
Benefits
  • Family Medical Leave
  • Remote Work Program
  • Health & Wellness - Dental Benefits, Disability Insurance, Flexible Spending Account (FSA), Health Insurance Benefits, Life Insurance, Vision Benefits, Fitness Subsidies
  • 401(K)
  • Paid Volunteer Time
  • Paid Holidays
  • Paid Sick Days
Company Values
  • Breakthrough Innovation - We design and engineer products and experiences that are visionary, meaningful, and enduring
  • Ownership Mindset - We anchor on our mission and take accountability for our own and others’ actions unrestrained by role boundaries
  • Integrity in Action - We have an unwavering commitment to deliver a positive return for our company, our customers, and community
  • One Team - We seek diversity of thought and background, and inspire the way the world moves forward together as one team
  • Passion for Excellence
  • Act with Urgency