Project Manager

How You Will Contribute

• Planning
• Align with clients on key project milestones
• Build and maintain project plans[1] 
• Identify and manage dependencies, risks and priorities
• Coordinate multiple work streams to remove obstacles
• Participate in pre-sales planning as a member of client account teams
• Identify and engage appropriate resources across client and RainFocus teams


• Communications
• Document project activities and status
• Communicate formal weekly status to client & RainFocus stakeholders o Communicate with event steering teams and executive-level committees
• Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans
• Solicit feedback from clients and team members to drive prioritization
• Coordinate post-event reviews between client and RainFocus account team
• Surface decision points and escalations to stakeholders to remove obstacles


• Change management
• Provide change management support for first-year event clients
• Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and technology
• Identify impacts to the necessary roles or responsibilities within client teams and escalate resource constraints where needed


• Project controls
• Manage expectations, scope and priorities of implementation
• Ensure that all project artifacts are captured and maintained
• Monitor and manage project financial performance against targets
• Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans

Qualifications

• 4+ years project management experience including skills in software implementation, schedule, cost, and risk management
• Ability to utilize various project management tools to coordinate and manage complex projects
• Strong written and verbal communication skills
• Excellent interpersonal, organizational, analytical, and follow-up skills
• Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet
• Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership
• Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations
• Experience working in a consulting environment or client-facing role
• Experience designing large-scale complex solutions without losing sight of the details
• Highly detail oriented with proven ability to document systems and processes
• Must be able to work 11:00 a.m. - 8:00 p.m. PST.

Preferred Qualifications

• Event industry experience a plus
• PMP certification a plus
• Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
• Ability to take initiative
• Challenger mentality with the ability to drive client discussions ● Ability to organize ambiguous ideas into concrete deliverables
• Able to prioritize competing deadlines
• Determined, strong and organized leader
• Team-player
• Self-motivated