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Full-Time

Senior IT Systems Administrator

Confirmed live in the last 24 hours

Click Therapeutics

Click Therapeutics

51-200 employees

Develops software as prescription medical treatments

Healthcare
Biotechnology

Compensation Overview

$110k - $140kAnnually

+ Annual Performance-Based Cash Bonus + Equity Package

Senior

New York, NY, USA

On-site position at Click’s headquarters in Tribeca, NYC, Monday through Friday, 9-6pm.

Category
IT Support
System Administration
IT & Security
Required Skills
Customer Service
Requirements
  • 5-8+ years in an IT desktop, support, administrator or similar role.
  • Excellent verbal and interpersonal skills.
  • Deep Mac and Windows troubleshooting knowledge.
  • Scripting for both macOS/Windows necessary.
  • Excellent remote troubleshooting manner.
  • Ability to effectively balance user support with long-term projects.
  • Cognizant of IT security best practices.
  • Competent hardware diagnosis, upgrade, and repair abilities.
  • Networking operational experience.
  • Windows & macOS MDM operational experience is a must; Kandji/VMware WorkspaceONE administration.
  • ITSM ticketing system operational experience is a must; ServiceNow administration.
  • VPN client administration is a must; CATO administration.
  • Saas operational experience is a must; OKTA, GSuite, O365.
Responsibilities
  • White-glove concierge customer service for all staff; to include C Suite and VP’s.
  • Manage and deploy Macs and PCs with automation processes.
  • Off-boarding/on-boarding of all personnel.
  • SaaS administration (Permissions/provisioning for OKTA, GSuite, etc.)
  • Remote/on-site support for all personnel.
  • Educate users to efficiently use a cloud-forward environment.
  • Maintain and organize physical inventory.
  • Lead coworkers in best practices.
  • IT ticket management via ServiceNow.
  • Evaluate and recommend useful technologies and workflows.
  • Basic network management (firewalls, switches, wireless.)
  • Maintain all phones, printers, laptops, monitors and peripherals.
  • Clearly document and communicate all methodologies.
  • Ensure the security and inventory of our corporate SaaS and internal assets.
  • Maintain internal tools and integrations.

Click Therapeutics develops software applications that function as prescription medical treatments for patients with various health conditions. These applications are designed to change cognitive and neurobehavioral mechanisms related to diseases and can be used independently or alongside traditional treatments. The software undergoes rigorous testing through randomized controlled trials to ensure safety and effectiveness before seeking FDA clearance to be marketed as class II medical devices. Unlike many competitors, Click Therapeutics focuses on the integration of digital health solutions with traditional medical practices, emphasizing collaboration with pharmaceutical companies, such as their partnership with Boehringer Ingelheim to create a digital therapeutic for schizophrenia. The goal of Click Therapeutics is to provide effective digital solutions that address unmet medical needs and improve patient outcomes.

Company Stage

Series B

Total Funding

$653.2M

Headquarters

New York City, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

10%

1 year growth

20%

2 year growth

57%
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Simplify's Take

What believers are saying

  • The acquisition of Better Therapeutics significantly expands Click's portfolio into the rapidly growing cardiometabolic disease market, complementing their existing offerings in psychiatry, CNS, and pain management.
  • Collaborations with industry leaders like Boehringer Ingelheim and Indivior highlight Click's potential for high-impact innovations and substantial market penetration.
  • Securing $20 million in debt financing from HSBC provides financial stability and resources for further development and expansion.

What critics are saying

  • The highly regulated nature of digital therapeutics means that delays in FDA clearance could impact product launch timelines and revenue.
  • Integration challenges from acquisitions, such as Better Therapeutics, could pose operational and strategic risks.

What makes Click Therapeutics unique

  • Click Therapeutics focuses on developing software as prescription medical treatments, a niche within the digital health sector that sets it apart from traditional biotech companies.
  • Their rigorous validation process through randomized controlled trials and FDA clearance ensures high standards of safety and efficacy, distinguishing them from less regulated digital health solutions.
  • Strategic partnerships with major pharmaceutical companies like Boehringer Ingelheim and acquisitions such as Better Therapeutics enhance their portfolio and market reach.