Full-Time

Senior IT Systems Administrator

Confirmed live in the last 24 hours

Click Therapeutics

Click Therapeutics

51-200 employees

Develops software as prescription medical treatments

Biotechnology
Healthcare

Compensation Overview

$110k - $140kAnnually

+ Annual Performance-Based Cash Bonus + Equity Package

Senior

New York, NY, USA

On-site position at Click’s headquarters in Tribeca, NYC, Monday through Friday, 9-6pm.

Category
IT Support
System Administration
IT & Security
Required Skills
ServiceNow
Requirements
  • 5-8+ years in an IT desktop, support, administrator or similar role.
  • Excellent verbal and interpersonal skills.
  • Deep Mac and Windows troubleshooting knowledge.
  • Scripting for both macOS/Windows necessary.
  • Excellent remote troubleshooting manner.
  • Ability to effectively balance user support with long-term projects.
  • Cognizant of IT security best practices.
  • Competent hardware diagnosis, upgrade, and repair abilities.
  • Networking operational experience.
  • Windows & macOS MDM operational experience is a must; Kandji/VMware WorkspaceONE administration.
  • ITSM ticketing system operational experience is a must; ServiceNow administration.
  • VPN client administration is a must; CATO administration.
  • Saas operational experience is a must; OKTA, GSuite, O365.
Responsibilities
  • White-glove concierge customer service for all staff; to include C Suite and VP’s.
  • Manage and deploy Macs and PCs with automation processes.
  • Off-boarding/on-boarding of all personnel.
  • SaaS administration (Permissions/provisioning for OKTA, GSuite, etc.)
  • Remote/on-site support for all personnel.
  • Educate users to efficiently use a cloud-forward environment.
  • Maintain and organize physical inventory.
  • Lead coworkers in best practices.
  • IT ticket management via ServiceNow.
  • Evaluate and recommend useful technologies and workflows.
  • Basic network management (firewalls, switches, wireless.)
  • Maintain all phones, printers, laptops, monitors and peripherals.
  • Clearly document and communicate all methodologies.
  • Ensure the security and inventory of our corporate SaaS and internal assets.
  • Maintain internal tools and integrations.

Click Therapeutics develops software applications that function as prescription medical treatments for patients with various health conditions. These digital therapeutics are designed to change cognitive and neurobehavioral mechanisms related to diseases, and they can be used independently or alongside traditional treatments. The applications undergo rigorous testing through randomized controlled trials to ensure they are safe and effective before seeking FDA clearance to be marketed as class II medical devices. Unlike many competitors, Click Therapeutics focuses on creating validated software that can be prescribed by physicians and reimbursed by payers, allowing for a unique integration into the healthcare system. The company's goal is to address unmet medical needs through innovative digital solutions, exemplified by their collaboration with Boehringer Ingelheim to develop a digital therapeutic for schizophrenia.

Company Stage

Debt Financing

Total Funding

$93.9M

Headquarters

New York City, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

5%

1 year growth

17%

2 year growth

48%
Simplify Jobs

Simplify's Take

What believers are saying

  • FDA clearance of Rejoyn™ boosts credibility and market potential for mental health solutions.
  • Acquisition of Better Therapeutics expands their portfolio into cardiometabolic disease management.
  • $20 million financing from HSBC supports accelerated development and commercialization efforts.

What critics are saying

  • Increased competition in digital therapeutics could impact Click's market share.
  • Regulatory changes may delay product launches and affect revenue streams.
  • Integration challenges from acquisitions could disrupt operations and delay new product development.

What makes Click Therapeutics unique

  • Click Therapeutics offers FDA-cleared digital therapeutics for mental health and chronic diseases.
  • Their Clickometrics® platform personalizes user experience to optimize engagement and outcomes.
  • Partnerships with major pharma companies enhance their market reach and product validation.

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