THE COMPANY

KRAFTON is dedicated to identifying and publishing games worldwide that offer a uniquely enjoyable experience, crafted by our globally recognized production studios known for their distinctive creativity. We continuously push the boundaries of gaming enjoyment by embracing new challenges and technologies and expanding our platforms and services to captivate an even larger fan base. Best known for the genre-defining worldwide sensation PUBG: Battlegrounds, our stellar studios based across the globe include PUBG Studios, Striking Distance Studios, Unknown Worlds, Bluehole Studio, RisingWings and more. In collaboration with our passionate and driven team, we strive to establish ourselves as a renowned creator of masterpieces in the global gaming market.

THE OPPORTUNITY

Join our dynamic IT team and gain hands-on experience in the gaming industry! At Striking Distance Studios, we’re passionate about creating amazing gaming experiences, and now you can contribute to our journey. This internship is a 12-week, onsite opportunity where you’ll work on exciting IT projects, learn from a talented team, and develop skills that will set you apart in your career.

As an IT intern, you’ll be an integral part of our operations, supporting both game developers and traditional IT needs in a fast-paced, creative environment. You’ll have the opportunity to work on a project from start to finish, with a chance to make a tangible impact.

Responsibilities:

• Assist in designing and setting up a Devkit Wall for Xbox and Sony PlayStation, enabling self-service checkouts for development kits, optimizing workspace efficiency for both onsite and remote teams.
• Provide hardware and software support for IT operations, including troubleshooting Windows 10/11 systems and gaming-specific hardware.
• Collaborate with cross-functional teams, including DevOps and QA, to ensure IT resources align with project needs.
• Work with the Atlassian suite (Jira JSM, Confluence) to manage IT service requests and document processes.
• Maintain and document inventory, processes, and workflows to ensure smooth operations.
• Gain experience in the gaming industry while working directly with cutting-edge tools like Unreal Engine, Xbox, and Sony PlayStation systems.

Qualifications:

• Required Skills:

  • Hands-on experience with IT hardware and software troubleshooting.
  • Basic networking knowledge.
  • Familiarity with tools like Unreal Engine, Xbox, and Sony PlayStation development environments.
  • Strong problem-solving and teamwork skills.
  • Passion for gaming and creativity.

• Preferred Skills:

  • Familiarity with collaboration tools like Jira, Confluence, and Git.
  • Participation in gaming-related extracurriculars like game jams or IT competitions.
  • Knowledge of gaming engines like Unreal Engine (bonus, but not required).
  • Local to the San Ramon area (Neither relocation nor housing is available for this internship.) 

Education and Experience Requirements:

• No college degree required. This role is open to anyone with technical knowledge and a willingness to learn.
• Prior experience in IT support or internships is a plus, but not mandatory.

Reasonable Accommodation

KRAFTON Americas is committed to the full inclusion of all qualified individuals. As part of this commitment, the Company will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to apply for an open position, perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Talent team at KRAFTON Americas, to begin the interactive process.

EEOC statement

KRAFTON Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

In California, the expected range for this position is $32/hour. The listed expected salary range represents a good faith estimate and the actual pay may depend on a variety of job-related factors that can include experience, education, skills, and location.

Due to recent scams, our recruiters will only reach out to you via @sds.com, @krafton.com or @pubg.com. If you received an email and are unsure you can always email [email protected].