Mid-Market Sales Engineer
Confirmed live in the last 24 hours

5,001-10,000 employees

Datadog offers monitoring and analytics for cloud-based workflows.
Company Overview
Datadog is on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. The company operates a monitoring & analytics tool for IT and DevOps teams that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services.
Cambridge, MA, USA
Experience Level
Desired Skills
Sales & Account Management
  • Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
  • Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Datadog's offering
  • Able to work with all levels of clients from SREs/Developers up to Executives in communicating technical and business value and differentiators
  • Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
  • Someone with a minimum of 1 year experience in a Sales Engineering role and 1-2 years of Observability experience
  • A proven track record of engaging in complex deals (ie. multiple teams, applications & stakeholders, champion building, competitive bake-offs/replacements) requiring strategic execution
  • A strong background and understanding of technical infrastructure, cloud environment, and security
  • Able to sit up to 4 hours, traveling to and from client sites
  • Able to travel via auto, train or air up to 25% of the time
  • Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
  • Continually learn new technology to build competitive knowledge, technical skill, and credibility
  • Assist with technical discovery on key accounts and opportunities
  • Deliver tailored product and technical presentations with potential clients
  • Help clients evaluate the platform and assist when they run into roadblocks
  • Own technical engagement with customers during the trial phase. This entails communicating datadog's value throughout an evaluation and working with customers on any identified issues or concerns to successful conclusion
  • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape