Full-Time
Infrastructure Support Analyst
Tech Tammina
201-500 employees
Digital transformation via offshore software outsourcing
No salary listed
Burnaby, BC, Canada
In Person
 Customer Experience & Support (1) |
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- Technical experience in network design and deployment in CITRIX, UNIX and Windows environment
- Experience in designing and deploying a Windows 2008r2 Domain including DNS, DHCP, File Services, Print Services
- Experience installing and configuring networking hardware including firewalls and proxy servers
- Good analytical, troubleshooting, debugging skills and proven ability to discern critical from minor problems
- Experience working within a large project team environment with tight timelines on major business transformation and IT initiatives
- Must be able to work in a team environment, as well as independently with minimal supervision and work well under pressure
- Good interpersonal skills with a natural ability to work with and support colleagues, ability to adapt to and work effectively with clients and co-workers with different styles and levels of technical knowledge
- Positive, flexible, open-minded approach towards work assignments
- Excellent communication skills
- Assist with setup/installation of new software, such as reviewing current software library / license library or obtaining documentation of what is available and how should it be installed;
- TSR support for client requests, such as firewall rule changes, server / software upgrades, etc.;
- Manage and resolve incidents relating to server/infrastructure, such as co-ordinating with Infrastructure service provider personnel to diagnose server related issues, or incidents related to file dialog boxes, DLL configurations, etc. in CITRIX, UNIX and Windows environment;
- Review, maintain and provide improvements to the general environment (hardware configuration, disk organization, etc.);
- Support the team on corporate initiates driven by TELUS such as infrastructure monitoring; and
- Duties, incident analysis with TELUS, updating software (non- SW), licenses.
Tech Tammina helps organizations digitalize operations by blending onshore and offshore software development with low-code platforms and automation tools. It automates business processes using Robotic Process Automation (RPA) and Business Process Management (BPM) platforms, and offers custom software development with quality assurance to deliver end-to-end digital solutions. The company differentiates itself through its global delivery model that combines onshore and offshore resources and its integrated use of RPA, BPM, and low-code to speed up transformation. Its goal is to enable digital transformation, improve operational efficiency, and reduce total cost of ownership for clients through outsourced software development and automation.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Chantilly, Virginia
Founded
2005
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Simplify's Take
What believers are saying
- 82% client retention exceeds B2B IT services average of 72.5-88%.
- Customized software solutions drive business value in web apps development.
- Data-driven retention strategies boost insurance customer satisfaction.
What critics are saying
- Appian dependency risks revenue loss to UiPath, Celonis in 12-24 months.
- IBM restructures partners, terminating reseller status in 18-36 months.
- Generative AI displaces RPA services, shrinking project scopes in 12-24 months.
What makes Tech Tammina unique
- Tech Tammina expanded to 520+ headcount delivering 1020+ projects across 38+ countries.
- Authorized IBM reseller and Appian partner specializes in AI-powered BPM automation.
- Tammina Insurance Services provides BPO for P&C, Life, Health insurance claims and underwriting.
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Benefits
Remote Work Options
Flexible Work Hours
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Stock Options
401(k) Retirement Plan
Company News
Cognizant breaks ground on Visakhapatnam campus, eyes 8,000 jobs. * by Shruti Mishra * December 13, 2025 * 2 hours ago Visakhapatnam see significant growth in technology and infrastructure development. It is because CM N Chandrababu Naidu and Education and IT Minister Nara Lokesh prepare to launch several major IT projects on Friday. Cognizant campus for 8000 jobs in Visakhapatnam. The most notable project is the foundation stone for Cognizant's permanent campus at Kapuluppada IT Hills. The company granted 21.31 acres for this project. Cognizant plans to invest Rs 1,583 crore to build a top-notch AI and digital transformation center in three phases. It create 8,000 jobs. The first phase expected to finished by 2029, with the entire facility set to completed by 2033. Until then, the company will operate from a temporary 1,000-seat campus at the Mahati FinTech building in Rushikonda. Specialty about campus. The campus feature Grade-A office spaces, premium residences, integrated retail and hospitality facilities, smart mobility systems, renewable energy integration, and infrastructure that meets ESG standards. Satva Group completed 78 million sq. ft. of development in major cities, plans to build 5 million sq. ft. of IT office space in Visakhapatnam over the next five years. Along with these key projects, Minister Lokesh also start the ground-breaking ceremonies for 7 more IT companies in Madhurawada and Kapuluppada. Tech Tammina invest Rs 62 crore to create 500 jobs, while Nonrel Technologies invest Rs 50.60 crore to generate 567 jobs. ACN HealthCare RCM Services set up its unit with an investment of Rs 30 crore, creating 600 jobs and starting operations within a year.