Business Operations Manager
Posted on 2/2/2024
FanDuel

1,001-5,000 employees

Fantasy sports and online U.S. sportsbook
Company Overview
Fanduel is on a mission to make sports more exciting. The company provides a daily fantasy sports platform with a range of game types for players with a guaranteed prize pool for the winners.
Data & Analytics

Company Stage

N/A

Total Funding

$4.6B

Founded

2009

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

9%

1 year growth

21%

2 year growth

79%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Data Analysis
CategoriesNew
Operations & Logistics
Requirements
  • Bachelor’s degree in finance, statistics or related field; MBA preferred
  • 5+ years of payments and/or fraud experience preferably within the e-commerce, gaming, or financial services industry
  • Experience and knowledge in payments processing, transactional fraud risk, and/or fraud detection technologies
  • Excellent knowledge of analytics tools and statistics to make data-driven decisions and drive favorable outcomes
  • Excellent communication, interpersonal and presentation skills that allow effective interactions with business partners
  • Ability to work effectively in an environment of complexity, ambiguity, changing priorities and flex based on demand
  • Ability to balance customer wants and experiences with business finances and commercials
  • Experience in sports betting and online gambling a huge plus
Responsibilities
  • Lead and coach analysts/associates on the BizOps team to improve payments & fraud performance at FanDuel
  • Develop a clear set of prioritized actions to deliver against identified payments & fraud initiatives
  • Develop and produce reports that detail KPIs that provide actionable insight to the business & goal set in-line with the evolving needs of the business lines
  • Responsible for stakeholder engagement and development of new solutions that improve the CX & back-end journeys
  • Partner with the Product Development team as we roll out new methods & experiences to provide continual improvement and a feedback loop based on user experience and observed deviations
  • Stay abreast of the payments & fraud landscape, industry, and trends to better inform strategic assessments
  • Understand management team’s defined goals and strategic plans to report and optimize performance
Desired Qualifications
  • Experience in sports betting and online gambling