Full-Time
Enrollment Specialist
Posted on 4/25/2024
Cloud-based SaaS solutions for improved healthcare outcomes
Junior
Minneapolis, MN, USA
- Minimum of 1 year of related experience
- Proficient in Microsoft Office suite including Outlook, Word, Excel, and PowerPoint
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail
- Ability to work well with all levels of internal management and staff, outside clients and vendors, and be a welcoming, forward-thinking, and self-motivated individual
- Strong computer skills
- Prior Call Center Experience
- Medical EDI Experience
- Payer Experience in the healthcare industry
- Knowledge of Insurance Payer Forms
- Excellent customer service skills
- Excellent verbal and written communications skills
- Excellent time management skills
- Proven ability to work effectively under pressure & meet deadlines
- High School diploma or G.E.D. required (Associates Degree preferred)
- Answering incoming enrollment support calls
- Logging cases
- Handling administrative tasks such as email campaigns to clients and other reporting and administrative support to the Enrollment teams
- Performs payer follow-up with outreach to payers to verify status of pending enrollments
- Executes email campaigns for clients regarding their enrollment status, directives, etc.
- Processes payer approvals and updates provider accounts accordingly
- Interprets, communicates, and directs information appropriately
- Provides general support to management and department personnel
- Assists with special projects as needed
- Maintain compliance with Inovalon’s policies, procedures and mission statement
- Adhere to all confidentiality and HIPAA requirements
- Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer
Inovalon stands out as a leading healthcare technology company, leveraging its data-driven, cloud-based SaaS solutions to improve clinical outcomes and economics. Its Inovalon ONE® Platform, the most widely used cloud platform in U.S. healthcare, combines national-scale connectivity, an unparalleled primary source dataset, and advanced analytics, serving top health plans, pharmaceutical companies, and healthcare provider systems. This broad customer base, coupled with decades of healthcare and technology experience, positions Inovalon as a key player in enhancing patient care and healthcare economics.
Company Stage
N/A
Total Funding
N/A
Headquarters
Bowie, Maryland
Founded
1997