Salesforce – Lead IT Architect

Locations: Gurgaon | Mumbai

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

What You'll Do

About the Role

We are looking for a Salesforce Architect who can lead and deliver complex Salesforce solutions for our clients in various industries. You will define the Salesforce strategy, architecture, integration, development, and security of multiple Salesforce applications across sales, service, and marketing clouds. You will also work with senior client stakeholders, manage project teams, and collaborate with other vendors.

What You’ll Do

• Lead the development of Salesforce strategies and architectures for clients in target industries such as Manufacturing, CPG, Industrial Goods, Financial Services, etc.
• Oversee the implementation of Salesforce solutions using Data, Marketing, Sales, service, experience, industry clouds (Field Service etc), and other Salesforce products
• Integrate Salesforce applications with external systems using identity and access management, data architecture, and best practice integration patterns
• Build secure and scalable apps using sharing architecture, LWC, Apex, Flow builder, and other development tools
• Advise clients on build vs. buy decisions, single-org vs. multi-org strategies, and DevOps practices on the Salesforce platform
• Work with CXO-level stakeholders to understand their business needs, present solutions, and manage expectations
• Lead business development and sales activities to generate new opportunities and expand existing relationships with clients
• Manage project teams, vendors, budgets, timelines, and quality assurance activities
• Stay updated on the latest trends and developments in Salesforce and CRM domains
• Develop trust-based relationships with clients as a trusted C-level advisor
• Lead the delivery of high-quality products that exceed client expectations
• Support the professional development of your team members through coaching and feedback
• Contribute to the intellectual capital of the firm by creating knowledge documents on a specific content platform

What You'll Bring

• Bachelor’s degree in Computer Science, Engineering, or related field
• Minimum 8 t0 14 years of experience in IT Architecture, Technology transformation, Salesforce architecture and development
• Salesforce Application Architect and System Architect certifications
• Experience in leading and delivering complex Salesforce solutions using sales cloud, marketing cloud, service cloud, and marketing cloud for at least 5-10 clients in target industries
• Experience in integrating Salesforce applications with external data platforms (Data lakes, etc.), ERP systems (Manufacturing industry), CBS systems (Financial industry), LMS systems (Financial industry), analytical systems (Tableau, etc.), messaging systems (Kafka, etc.), and public cloud platforms (one major public cloud)
• Experience in working with Indian clients and organizations
• Strong understanding of CRM market and competitors (SFDC, MS Dynamics, Oracle, Zoho, etc.)
• Excellent communication and presentation skills
• Ability to travel as per requirement

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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