Senior Director

As our Sr. Director, Program Management, you will…

Lead the strategic direction of the department, aligning it with the organization's overall objectives to enhance project delivery and client satisfaction. You will offer strategic insights to the executive team on industry trends and areas for improvement, while also identifying opportunities for cross-functional collaboration to boost business performance. Your role will involve mentoring the leadership team on best practices, managing resource allocation effectively, and playing a key part in financial planning to ensure the department meets its goals. Additionally, you will foster a culture of continuous improvement and innovation, acting as a strategic partner to clients to exceed their expectations and build lasting relationships.

Be Accountable and Responsible

• Drive the strategic vision for the Program Management department in alignment with the overall organizational goals
• Formulate and implement strategies to optimize project delivery efficiency and client satisfaction
• Provide strategic guidance to the executive team on emerging trends in project management and potential areas for improvement
• Demonstrate a clear understanding of how the Program Management department impacts the organization's success
• Identify opportunities for cross-functional collaboration and integration to enhance overall business performance
• Actively contribute to organizational decision-making processes at a senior management level
• Collaborate with C-level executives to align program management strategies with the company's overall business strategy
• Participate in executive-level discussions and contribute insights on resource planning, risk management, and strategic initiative
• Mentor and coach the leadership team on industry best practices and innovative project management methodologies
• Take a proactive approach to identify potential risks and develop strategies to mitigate them
• Lead the resolution of escalated issues and guide critical problem-solving, demonstrating a high level of decision-making ability
• Develop and implement resource allocation strategies to ensure optimal utilization of talent across project
• Continuously assess and enhance resource management processes to align with evolving project demands
• Play a key role in financial planning, budgeting, and forecasting for the Program Management department
• Provide strategic financial insights to senior management, ensuring the department's financial goals align with overall company objectives
• Implement a robust talent development program, including mentorship, training, and professional growth opportunities for Program Managers
• Foster a culture of continuous improvement and innovation within the Program Management team
• Act as a strategic partner with clients, ensuring their needs are not only met but exceeded, and contribute to the development of long-term client relationships

These are the qualifications we’re looking for

• 9 -11 years of experience in project management within a marketing, advertising, consulting, environment, with a focus on external client projects
• Recent experience working with clients in the pharmaceutical or life sciences sector
• Proven leadership experience managing junior and mid-level project managers to ensure successful program delivery
• Bachelor’s degree or equivalent work experience
• Experience using both Waterfall and Agile methodologies
• Strong Project Management skills - the ability to monitor and report on project status, budgets, schedules, and resource management
• Understanding of user experience and best practices
• Excellent verbal and written communication skills, enabling effective interaction with stakeholders across multiple levels and disciplines.
• Strong adaptability to thrive in a constantly changing environment, demonstrating resilience and flexibility in response to new challenges.
• Experience managing multi-tier projects is a plus

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $114,000- $138,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

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