Compensation Overview

West Creek 1 (12071), United States of America, Richmond, Virginia

CDQ Manager

Within Capital One, External Affairs (EA) is an organization dedicated to delivering on Capital One’s Mission by strengthening our reputation, deepening our relationships in our communities, managing engagement with the federal bank regulatory agencies, and serving as Capital One’s voice in the legislative and political processes at the federal, state and local levels. The EA organization comprises Community Reinvestment Act (CRA) Strategy & Program Management, Government & Policy Affairs, Regulatory Relations, Corporate Communications, Community Finance, Community Impact & Investment, and EA Strategy & Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

The CRA Strategy & Program Management (S&PM) team partners with lines of business across the enterprise to sustain Capital One’s longstanding Outstanding CRA performance. We maintain high data quality and control standards, and develop and support effective strategies with each applicable business. Most importantly, we manage CRA examinations by showing the bank examiners how Capital One effectively responds to the lending, investment, and service needs of the communities where we do business. We convey Capital One’s comprehensive and durable approach to improving the financial well-being of low- and moderate-income people and neighborhoods.

Within CRA S&PM, the Community Development (CD) Qualification team is looking for a self-starting Manager to play a critical role in support of the company’s efforts to continue our track record of outstanding CRA performance. Be the brains behind the scenes to move community development projects and data-related initiatives forward and help us meet our CRA objectives.  Utilize your keen eye for detail to review data, research details, while using your ability to use judgment and make decisions. In addition to digging in the data, this position will allow you to partner and engage with other team members to collaboratively clarify data points to accurately and effectively report findings. Like piecing together a puzzle, this role will allow you to find the details and put them together to tell a very important and compelling Capital One CRA story.

You should consider this role if you’re someone who:

• Lives for highly detailed work and quality control

• Thrives in a dynamic environment managing multiple deliverables at the same time

• Relishes researching and interpreting data from a variety of sources

• Appreciates a balance of working independently and as part of a team

Key Responsibilities:

• Perform analysis of information, manage the collection of documentation, and qualification/validation of Community Development (CD) activities.

• Utilize data management/workflow systems to ensure data integrity and full documentation of CD activities

• Conduct quality assurance/audit reviews to ensure data integrity and process consistency

• Development and/or maintenance of formal process documentation including job aids and other procedural documents

• Participate in efforts to prepare for CRA examinations, internal audits and controls testing

• Participate in and execute special projects and effectively manage assigned deliverables

• Identify opportunities and actively engage in efforts that improve or streamline qualification processes

• Act as a subject matter expert and provide consulting or advisory services to business or internal partners as needed.

• Provide assistance and actively participate in technology-related projects and other initiatives related to regulatory compliance

“We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the qualifications to apply for this role."

Basic Qualifications:

• High School Diploma, GED or equivalent certification or Military experience

• At least 3 years experience in compliance, controls, auditing, operational risk management and/or complex document reviews, or any combination of the five

• At least 2 years experience working within matrixed teams to deliver new data & technology products

Preferred Qualifications:

• At least 2 years of experience in the Community Reinvestment Act field, including CD data validation

• At least 2 years of experience with CRA Wiz, other CRA CD Data Management or general data management systems used for validation and reporting

• At least 4 year of experience working in a regulatory, audit, legal, or risk team

• Basic understanding of modern data infrastructure and tools, Agile methodologies and AI

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $128,300 - $146,400 for Manager, CRA Strategy and Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).