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Senior Channel Partnership Manager
Updated on 3/15/2023
New York, NY, USA
Experience Level
  • Has successfully built, managed and closed a pipeline of opportunities with identified channel partners
  • Have been quota carrying and successfully achieved and/or exceeded their quota YoY
  • Partners & internal company stakeholders love to work with you because of your professional and extroverted personality
  • Has successfully defined success and delivered value with numerous partnerships, building trusted relationships with individuals who would want to work with you again in the past
  • Acts as a leader even though you are an individual contributor. You will be part of the team that helps make Alloy the strategic partner destination for the fintech partner ecosystem
  • Has a successful track record proactively managing a customer base and support issue queue, preferably in the banking and financial services sector
  • Ability to summarize complex issues simply and effectively through excellent written and verbal skills
  • Understands all aspects of pre-sales and post-sales customer support and will be responsible for driving partner retention, adoption, and loyalty with defined metrics and performance indicators
  • Has a background in working with APIs and is interested in learning to handle some of the technical aspects of the product usage
  • Will be a partner advocate with an ability to prioritize issues accordingly while bearing in the mind the technical, financial, and long term strategic implications
  • Is a self starter with an entrepreneurial mindset
  • Five to seven years experience in a business development, alliances, or related customer facing role at a SaaS company and / or a major accounting firm
  • Success in working with fintech partner ecosystem companies managing partner programs preferred
  • Excellent communication skills (verbal, written, and presentation) and well organized
  • Strong project and customer management skills
  • Obsessive ability to assess business value, ensure success and place customer happiness above all else
  • Proven ability to be detail oriented and have excellent follow-up skills
  • Experience partnering with cross-functional teams to share customer insights, requests, pain points and future plans
  • Demonstrated expertise related to the management of a customer or partner throughout their buyer's journey
  • Ability to develop, record, analyze, and generate recommendations based on data-driven findings, metrics, and KPIs
  • Ability to travel and be on-call based on conferences and partner needs (may include some international travel)
  • Act as the owner over a portfolio of strategic partners that will drive key partner value metrics for Alloy, including product adoption, sales velocity, product packaging, as well as market and brand awareness
  • Orchestrate strategic partners and Alloy internal departments to build joint annual GTM strategic partner plans that clearly define what success looks like on both sides with your colleagues in the partner team
  • Lead regularly scheduled touch points with various stakeholders at the partners including pipeline management, product updates, and strategic business reviews
  • Co-sell and co-solution Alloy deployments for large enterprise deals alongside partners and the Alloy enterprise sales team
  • Partner with Technical Account Managers, Solutions Architects and Support to both learn the Alloy product and shepherd questions that arise from our partners
  • Act as a trusted expert and quarterback for our partner ecosystem. While this means looping in colleagues as necessary, you will also be trained as an expert in the Alloy platform and industry
  • Ability to manage and influence others (both within and outside your own direct work-group)

201-500 employees

Financial identity verification platform
Company Overview
Alloy’s mission is to help connect banks and fintech companies to more sources of KYC, AML, and other compliance data. The company is setting a new standard for improving the customer experience and enabling borderless onboarding while reducing fraud across geographies.
  • Unlimited PTO
  • 16 weeks of parental leave
  • Premium medical, dental, vision, HSA, & FSA programs
  • 401k with matching and immediate vesting & eligibility
  • Commuter, health & wellness benefits
  • $1,000 annual learning & development stipend
  • Memorable team events and retreats
Company Core Values
  • Be bold
  • Collaborate
  • Get scrappy
  • Celebrate differences