Clinical Case Educator

Shift Information

• Cary, NC – Monday-Friday from 9am-6pm EST. The nurses are required to report to the office twice a month for training and special meetings.

• Fort Worth, TX - Monday-Friday from 8am-5pm CST. The nurses are required to report to the office twice a month for training and special meetings.

• One rotating Saturday.

Key Responsibilities

• Counsel and educate new/existing patients on specialty drug therapies.

• Adherence to contracted and accrediting regulations as indicated by drug specification.

• Complete, thorough, and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.

• Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.

• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.

• Specialty drug verification and education. Provider/patient conduit to support therapeutic longevity.

• Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.

• Maintenance of patient demographic records, medical history, and records in accordance with federal HIPAA standards.

• Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Minimum Requirement

Degree or equivalent and typically requires 4+ of relevant experience or a combination of education and experience.

Education

Associates, Bachelor or higher degree in Nursing or accredited nursing diploma

License

Active RN license in NC/TX

Critical Skills

• 4+ years of nursing experience with at least 1 year of acute.

• Experience in Oncology or other specialties.

• Registered Nurse with current unrestricted compact state license or primary NC licensure. TX RN license is required for residents of TX

• Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply)

• Computer skills, including e-mail, word processing, spreadsheet and web-based programs

• Effective orally and in writing communication, experience with motivational interviewing preferably

• Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations

• PTO Blackout Dates – around Thanksgiving, Christmas, and New Years holidays.

Physical Requirements

• Large percent of time performing computer-based work is required

• Hybrid position-Office days required