Full-Time
Chief Information & Technology Officer
Christian Care Ministry
No salary listed
Company Does Not Provide H1B Sponsorship
Orlando, FL, USA
In Person
Category
| 🔒IT & Security (2) |
|---|
| , |
Required Skills
Development Operations (DevOps)
Requirements
- Bachelor’s degree in IT-related field with 15+ years of management and strategic experience in the IT field OR Master’s degree in IT related field with at least 10 years of experience in the IT field
- Prior senior leadership experience in a healthcare payer organization/industry
- Significant experience in and knowledge of all facets of IT; including systems applications, database administration, financial/billing systems, networks, telecommunications, computer hardware and software, etc.
Responsibilities
- Establish the company’s technical vision and lead all aspects of the company’s technological development in support of the company’s strategic plan
- Act as a good steward of Christian Care Ministry's resources; develop and ensure control of IT departmental budgets in alignment with the organization’s financial objectives
- Lead cost-benefit and ROI analyses to determine which platforms and solutions fit CCM needs
- Bring solutions-oriented guidance to the organization’s leadership on how best to apply technology and processes to resolve business problems or improve operations
- Develop and sustain high-quality relationships with the executive leadership team
- Identify risks, opportunities, priorities, issues, and strategic challenges for the organization and strategize appropriate solutions in collaboration with business partners
- Cast vision for, and lead the development and/or deployment of, modern technology solutions
- Be accountable for setting the technology direction and aligning with business objectives
- Oversee the development and implementation of the CCM’s technical environment, support new infrastructure rollouts, and define and implement the DevOps process
- Understand how to strike a balance between in-house development and commercial off the shelf software (COTS) applications
- Work in a consultative fashion with other department heads as an advisor of technologies that may improve their efficiency and effectiveness
- Stay up to date on all technology advancements and risks that may impact the organization; proactively provide direction to mitigate future technology-related risks, and ensure systems can deliver future operational needs
- Explore how market and industry changes will influence and challenge the whole organization
- Champion digital/technical transformation through effective change management principles and customer-centered design
- Take responsibility for disaster planning, risk mitigation, and disaster preparedness
- Committed to engaging and supporting the business on using information technology to support business initiatives
- Continually coach and mentor IT team members to reach their potential; champion the mindset of putting customer needs first, and drive a high-performing team committed to delivering excellence
- Own overall responsibility for leading and directing a large and diverse workforce to achieve the business strategy through application of technology
- Build a committed and high-performing leadership team and hold overall responsibility for building the capabilities of staff for tomorrow’s needs
- Encourage a 'respectful, but candid' environment of promoting a culture of feedback to ensure development of the highest quality solutions for CCM
- As appropriate, seek partnership with outside IT organizations to supplement IT resources to make certain that initiatives are completed when in-house resources are not sufficient to demand
- Develop and implement a secure and effective data warehouse and management environment, enabling the organization to make data-driven decisions and identify opportunities quickly
- Oversee the organization’s data and data processes to ensure effective data modeling, integration, reporting, capacity, and large language models
- Ensure information security and cybersecurity processes and systems are in place to protect the organization and its customers from external threats
- Develop and implement risk-mitigation plans; including ensuring proactive IT security training is effective
- Ensure all technology systems and practices are in alignment with HIPAA, PHI, PII and PCI DDS
Desired Qualifications
- Strong expertise in Software Architecture, DevOps, IT infrastructure, production support, data management, information security and cybersecurity, and standard compliance practices
- Deep knowledge and experience with agile development processes
- Proven expertise developing and executing product strategies
- Strong people management skills and proven experience managing remote and in-house people and resources
- Ability to support and defend technology decisions within management team
- Ability to nurture a culture of experimentation and learning, with a focus on both agility and reliability
- Strong prioritization and goal-setting skills; ability to evaluate different points of view, make tough decisions and defend these within management
- Ability to inspire and motivate a high performing and accountable team
- Ability to speak clearly and persuasively; to prepare and deliver effective group presentations; conduct effective meetings; speak wisely and effectively with members of the press, the board of directors, and governmental authorities
- Ability to produce clear and concise documents, effectively recommending or arguing for or against a decision, action, or interpretation
- Skillful in analyzing complex or diverse organizational claim and member data to determine opportunities and foresee developing problems
- Must demonstrate an appropriate sense of urgency about affecting change quickly rather than waiting, and show a willingness to take calculated risks based on the support of underlying data as appropriate
- Proficient in Excel and ability to build and track budgets, forecasts, and performance management reports