Refugee Case Worker

Posted on 5/23/2024

World Relief

World Relief

1,001-5,000 employees

Provides sustainable solutions for poverty and displacement

Social Impact


Wheaton, IL, USA

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Evangelicals For the Health of The Nation document
  • Experience in social services or case management preferred
  • MS Office skills required
  • Cross-cultural experience required
  • Valid driver’s license, regular access to a vehicle, and ability/willingness to drive 15-passenger van required
  • Regular travel is required
  • Occasional evenings or weekends required
  • Coordinate pre-arrival details for incoming refugees and their family
  • Assist with securing safe, sanitary, and affordable housing for refugee clients
  • Provide core services during the first year in the U.S.
  • Assist with lease signings and utility start-ups
  • Ensure clients have access to food assistance
  • Conduct home visits and evaluations during the resettlement period
  • Conduct additional screening and follow-up evaluations for cases with minors traveling alone
  • Provide long-term case management for clients
  • Conduct comprehensive family assessment and financial budgeting assistance
  • Empower clients while providing them with tools necessary to meet their goals
  • Provide mediation services between clients and outside entities
  • Maintain timely and accurate client files, case notes, and reporting records
  • Generate chronological case notes and code all services for clients in a CRM database
  • Prepare and complete required reports
  • Complete weekly skills progress assessments for refugee families
  • Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
  • Provide supervision and accountability for department interns
  • Work closely with internal service teams and external service providers
  • Collaborate with volunteers and Volunteer Services staff

At World Relief, employees have the unique opportunity to contribute to a global mission that profoundly impacts lives by addressing extreme poverty, violence, and oppression, while also aiding refugees and displaced individuals. This organization prioritizes sustainable, community-driven solutions, working alongside local churches and communities in over 100 countries. With over 75 years of dedicated service, this organization provides a culturally rich environment where one can grow both personally and professionally in service of a compassionate, impactful cause.

Company Stage


Total Funding



Baltimore, Maryland



Growth & Insights

6 month growth


1 year growth


2 year growth