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Full-Time

UX Researcher

Posted on 1/21/2023

Syllable

Syllable

51-200 employees

Machine learning-powered healthcare communication solutions

AI & Machine Learning

Compensation Overview

$110

Mid

Nashville, TN, USA + 2 more

Required Skills
UI/UX Design
Communications
Figma
Requirements
  • Design and execute research projects, choosing the right mix of quantitative and qualitative methods to gather deep insights quickly
  • Experience conducting qualitative and quantitative research using a range of techniques, including 1:1 interviews, concept testing, usability testing, ethnographies, focus groups, surveys and co-creation workshops
  • Share insights with clarity, rigor, and persuasion
  • Expertise in different types of research, including exploratory research, evaluative research, segmentation, value proposition, satisfaction, new product/feature testing, etc
  • Proficiency with research software tools, including Qualtrics, SurveyMonkey, User Interviews, DScout, Figma, Airtable, and more
  • 4+ years of experience in user research inside product teams at innovative consumer, digital or mobile companies
  • Empathy, knowledge, and a deep desire to improve healthcare experiences, especially for frontline healthcare workers and underserved communities in the United States
  • Natural collaborator with experience building positive, trusting relationships with PMs, designers, data scientists and frontline teams
  • Track record of influencing strategic decisions and driving user impact through research
  • Strong organizational and project management skills
  • Growth mindset, enjoys learning and growing research skills
  • Bachelor's Degree or Master's Degree in any relevant field, including but not limited to Business, Market Research, UX Research & Design, Public Health or Social Sciences (Psychology, Communications, Anthropology, Sociology)
  • Enjoys the benefits and challenges of working at a start-up
Desired Qualifications
  • points for experience in healthtech and/or with complex internal tools and workflows

At Syllable, employees are at the forefront of transforming healthcare communication, leveraging cutting-edge machine learning and software engineering. This company is dedicated to improving patient and staff experiences, making it an exemplary workplace for those passionate about technological advancements in healthcare. The collaborative environment and focus on conversational design allow staff to innovate and excel in their roles.

Company Stage

Series C

Total Funding

$131M

Headquarters

Mountain View, California

Founded

2017

Growth & Insights
Headcount

6 month growth

4%

1 year growth

-6%

2 year growth

18%
INACTIVE