Who We Are
Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
The Sales Engineer represents and supports company products within various market segments providing data knowledge and support to the sales team as part of the pre and post sales process. Consult on product development and explain product/service features to customers. This role brings together the skills of a consultant, a coach & a project manager to partner with the sales team to generate new revenue for the company. Supports sales with solution selling into prospective accounts as well as collaborating with operational teams to plan, prepare and execute on strategic deals with existing customers throughout the sales cycle.
What You’ll Do
- Work with sales leadership to identify high-value opportunities for Sales Engineer support; communicate with sales team to understand consumer demands and offer sales support where necessary.
- Collaborate with sales team(s) and clients on deal progression, expectations, trial accounts, statement of works, and post-sale transition for identified high-value opportunities to accelerate closing, execution & revenue realization.
- Collaborate with Product Management/Marketing to collect competitor information, conduct industry analysis and identify market trends.
- Provide ongoing solution consulting support including training and nurturing of key strategic accounts to encourage further adoption and product usage.
- Prepare and give presentations to explain and demonstrate products and/or services beneficial to client business; gather information, understand business requirements, and identify ways to best implement solutions to optimize client business/technical needs.
- Build knowledge of industry trends that impact the marketplace.
- Build clear implementation plans, in collaboration with customers, account executives/sales, and operations, to drive accountability and revenue realization.
- Develop content focused learning to broaden knowledge within internal teams.
- Prepare materials and conduct various forums to improve client engagements that develop into successful solutions.
- May assist with requests for proposals (RFPs) and requests for information (RFIs).
- Other duties as assigned
WHAT YOU’LL BRING
- Bachelor’s degree in a related field or equivalent combination of education and experience
- 5+ years of related experience
- Experience in the title insurance and real estate industries
- Previous experience in business-to-business (B2B) sales
- Proven track record of working collaboratively with sales, product development team and the customer.
- Proven track record managing cross functional projects.
- Understanding of market and competition with the ability to identify external threats and opportunities.
- Consultative skill and creativity to engage customers in new ways.
- Excellent written and oral communication skills; presentation skills and ability to convey product value.
- Excellent organizational skills; detail oriented
- Technical background
- Negotiation, analytical, and problem-solving skills
- Flexible with the ability to adapt to changing conditions.
- Ability to persuade and influence others.
- Proven track record of meeting and exceeding sales goals
- Demonstrates persistence, tenacity, and consistency in pursuing revenue opportunity.
- Excellent interpersonal skills, with the ability to interface and maintain relationships with internal and external stakeholders.
Salary Range: $73,700.00 - $108,400.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.