Executive Coordinator

About Blackbird:

Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers. 

Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry. 

About Our Team:

At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees. 

We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission. 

We are an in-office culture that values the power of in-person connection and collaboration. Just as Blackbird fosters magical in-restaurant experiences, we believe being together ignites creativity, accelerates problem-solving, and strengthens the team spirit essential to driving our mission forward.

About the Job 

Blackbird is looking for an Executive Coordinator to provide administrative support to our Founder and CEO and ensure smooth office operations in our NYC headquarters. This role is critical in enabling our CEO to focus on strategic priorities by managing day-to-day administrative tasks, coordinating office needs, and company logistics.

The ideal candidate is a proactive and highly organized individual who excels at managing shifting priorities and maintaining discretion with confidential information. They are resilient, intrinsically motivated, and demonstrate a self-starter attitude, capable of thriving in the fast-paced demands of a startup environment. With a creative mindset and innovative problem-solving skills, they approach challenges with resourcefulness and adaptability, driving efficiency and effectiveness in all tasks.

Responsibilities 

• Manage CEO’s calendar, appointments, and travel arrangements with impeccable attention to detail
• Coordinate internal and external meetings, ensuring proper notice and agendas, providing valuable context and prep, as well as follow ups that drive efficiency and value
• Serve as the primary contact for office management tasks, including vendor management, office supplies, and workspace organization
• Handle communications and manage investor engagements on behalf of the CEO
• Plan and execute team events, all hands, offsites, and in-office experiences to foster team connection and culture
• Assist with special projects as needed, providing support on cross-functional initiatives
• Serve as a culture ambassador, driving an in-office experience that reflects Blackbird’s values

Requirements

• 2-5 years of experience supporting senior executives in a dynamic, high-growth environment
• Exceptional organizational skills, attention to detail, and the ability to anticipate needs
• Excellent communication skills and the ability to engage professionally with all levels of staff and external contacts
• Demonstrated ability to manage sensitive information with discretion and professionalism
• Strong proficiency in Google Workspace (Docs, Sheets, Calendar) and experience with Slack, and other productivity tools

Nice to Haves

• Experience in a startup or tech environment
• Interest and experience in the restaurant or hospitality industry
• Familiarity with office management software and tools

Pay Transparency Notice & Benefits

Depending on your work location and experience the target annual salary for this position can range from: [$65k - $100k] USD. This range does not include the equity component of the overall compensation package. Disclosure in accordance with New York City’s Pay Transparency Law.

Full time offers from Blackbird may also include stock options, benefits (including medical, dental, vision, flexible time off, 401(k)), and some not-so-standard, extra-fun perks — subject to applicable taxes and based on eligibility.

Commitment to Equal Opportunity

Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Blackbird participates in the E-Verify program. 

Join us and find out what the best work of your career could look like here at Blackbird.