Full-Time
Customer Service Representative
Client Success Coordinator
AIL
Life insurance through AO Globe Life
No salary listed
Remote in USA
Remote
Must be legally authorized to work in the United States.
 Customer Experience & Support (2) |
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- Applicants must be at least 18 years of age.
- Applicants must be legally authorized to work in the United States.
- Applicants must have access to a computer or laptop.
- Applicants must maintain a reliable high-speed internet connection.
- Applicants must have webcam and microphone capability.
- Applicants must maintain a quiet, professional workspace.
- Candidates must demonstrate strong communication and interpersonal skills.
- Candidates must demonstrate a willingness to learn and the ability to work independently while collaborating with a remote team.
- Candidates must have strong organization and time-management abilities.
- Candidates must be coachable and committed to continuous improvement.
- Meet virtually with prospective and existing clients through Zoom.
- Guide new clients through the enrollment process.
- Answer questions and provide personalized benefit solutions.
- Build client relationships through customer service.
- Maintain accurate client records and follow-up communications.
- Manage appointments and daily activities.
- Participate in ongoing training, mentorship, and leadership development.
- Experience in customer service, retail, hospitality, healthcare, education, sales, or other client-facing roles is a plus.
AIL is the American Income Life division within AO Globe Life, providing supplemental life and health insurance protection to working families. Its representatives help policyholders evaluate coverage for life, accidents and related financial risks, often through relationships with unions, associations and other affinity groups. The business uses a distributed agency model with remote and local sales opportunities across North America. This description follows the approved AO employer identity while retaining AIL as the recognizable insurance brand represented by the company record.
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Headquarters
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Founded
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