Datavant is a rapidly growing healthcare technology company with a mission to connect the world’s health data. By eliminating data silos in the healthcare industry, we aim to unlock opportunities to accelerate clinical data exchange, medical research, and help organizations design better ways to facilitate access, affordability, and quality of care leading to better patient outcomes.

By joining Datavant today, you’re stepping onto a highly collaborative, fully remote team that is passionate about creating transformative change in healthcare. We look for people who are smart, nice and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team (no office locations) and we empower Datavanters to shape their working environment in a way that suits their needs -- learn more here! 

As Vice President of Client Success you will be responsible for up to $4 million in new business annually as well as managing an existing book of business over $30 million in existing customer accounts.  You will manage the growth, retention, technology adoption and client satisfaction of your geographic area. You’ll work closely with the client executives and sales professionals within the organization and be responsible for all sales activities, sale process development, market analysis, customer service, and account management within your region. 

You Will:

• Lead geographic area in all commercial objectives – bookings, retention, and technology adoption.
• Direct all new business generation related activities and negotiations, as necessary, in assigned geography. 
• Coordinate product demonstrations to new and existing clients.
• Work closely with marketing on the development of product, service and segment related new business generation campaigns. 
• Identify and contribute to future product and service offerings to providers – work with product development, business development, and leadership to build market strategy
• Collaborate with Operations Leadership on the new business sales and contract finalization, customer satisfaction, and managing “at risk” accounts.
• Attend and conduct regularly scheduled status and review meetings with the key accounts in the region.
• Responsible for member retention and same store growth, to include visiting member facilities on a regular basis to ensure the client relationship is continuously improved through benchmarking, goal setting, timely execution and superior leadership.
• Ensure appropriate executive reporting to reflect the current status of business – sales forecasts, digital adoption, customer analysis, etc.
• Strong utilization of SalesForce.com to include monitoring and documenting team members for compliance with standards and accuracy of information.

What You Will Bring to the Table: 

• 7+ years experience in healthcare sales ideally with provider facing solutions (Rev cycle, EMR, Healthcare IT) experience
• Highly effective communication/presentation capabilities of an intangible service to varied levels of decision makers within a healthcare facility from line managers to “C” level executives. 
• Passionate about building a business that transforms the healthcare industry
• Experience leading teams with track record of year over year success in sales and post-sales
• Strong focus on learning and understanding the goals and strategies of our customers
• Deep understanding of value drivers in recurring revenue business models
• Ability to manage and influence through persuasion, negotiation, and consensus building
• Entrepreneurial, self-sufficient, and self-driven
• Knowledge of HIPAA Compliance and Technology Regulations
• Strategic thinking & leadership skills
• Must have the ability to make independent decisions
• Must be self-motivated and possess excellent organizational skills

Location Requirements: Remote opportunity within the South Central US (Missouri, Tennessee, Texas, etc) 

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $100,000-$130,000 + uncapped commission earnings potential. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be used to help us identify areas of improvement in our recruitment process. We can only see aggregate responses and are unable to view individual responses. In fact, we aren’t even able to see if you’ve responded or not! Responding is your choice and it will not be used in any way in our hiring process.

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