VP Client Success
Provider
Posted on 12/29/2022
INACTIVE
Healthcare data platform
Company Overview
Datavant's mission is to connect the world’s health data to improve patient outcomes.
Financial Services
Data & Analytics
B2B
Company Stage
Series B
Total Funding
$80.5M
Founded
2017
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 14%1 year growth
↑ 40%2 year growth
↑ 201%Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Segment
Salesforce
Marketing
Requirements
- 7+ years experience in healthcare sales ideally with provider facing solutions (Rev cycle, EMR, Healthcare IT) experience
- Highly effective communication/presentation capabilities of an intangible service to varied levels of decision makers within a healthcare facility from line managers to “C” level executives
- Passionate about building a business that transforms the healthcare industry
- Experience leading teams with track record of year over year success in sales and post-sales
- Strong focus on learning and understanding the goals and strategies of our customers
- Deep understanding of value drivers in recurring revenue business models
- Ability to manage and influence through persuasion, negotiation, and consensus building
- Entrepreneurial, self-sufficient, and self-driven
- Knowledge of HIPAA Compliance and Technology Regulations
- Strategic thinking & leadership skills
- Must have the ability to make independent decisions
- Must be self-motivated and possess excellent organizational skills
Responsibilities
- Lead geographic area in all commercial objectives - bookings, retention, and technology adoption
- Direct all new business generation related activities and negotiations, as necessary, in assigned geography
- Coordinate product demonstrations to new and existing clients
- Work closely with marketing on the development of product, service and segment related new business generation campaigns
- Identify and contribute to future product and service offerings to providers - work with product development, business development, and leadership to build market strategy
- Collaborate with Operations Leadership on the new business sales and contract finalization, customer satisfaction, and managing “at risk” accounts
- Attend and conduct regularly scheduled status and review meetings with the key accounts in the region
- Responsible for member retention and same store growth, to include visiting member facilities on a regular basis to ensure the client relationship is continuously improved through benchmarking, goal setting, timely execution and superior leadership
- Ensure appropriate executive reporting to reflect the current status of business - sales forecasts, digital adoption, customer analysis, etc
- Strong utilization of SalesForce.com to include monitoring and documenting team members for compliance with standards and accuracy of information