Lead Business Accountability Specialist

About this role:

Wells Fargo is seeking a Lead Business Accountability Specialist.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• May lead projects, teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education
• 5+ years of Application Lifecycle Management (ALM), Software Development Lifecycle (SDLC), or combination of both
• 3+ years of experience working / managing configuration items with a configuration management database (example: ServiceNow, Remedy)
• 3+ years of experience using Agile Methodology and/or Design Thinking Practices, with hands on practice using scrum methodology (experience with JIRA preferred)
• 2+ years of foundational knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains
• 5+ years of intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Visio) skills

Required Qualifications for Europe, Middle East & Africa only:

• Experience in risk management, business controls, quality assurance, business operations, compliance, or process, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education

Desired Qualifications:

• Prior experience with application data attributes from various Systems of Records
• Ability to balance multiple priorities, quickly and accurately execute tactical deliverables, and be flexible to accommodate changing business needs or priorities
• Ability to work effectively with internal and external stakeholders in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Excellent verbal, written, and interpersonal communication skills.
• Strong attention to detail and accuracy, including grammar
• Ability to prepare, analyze, and confidently present data clearly, concisely, and precisely
• Strong problem-solving skills with ability to identify problems, identify effective resolutions, and monitor through remediation
• ITIL Foundational certification
• Strong knowledge of SACM  processes including Asset and Configuration Management 

Job Expectations:

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.