Director of Corporate Compliance @ National Church Residences

Job Description:

Title: Director of Corporate Compliance

Job Code:

Division: Corporate – Legal

Status: Exempt

Reports to: General Counsel & Chief Compliance Officer

Revision date: October 2025

Supervises: N/A; Individual Contributor

PURPOSE

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and reporting to the General Counsel and Chief Compliance Officer, the Director of Corporate Compliance works with the in-house legal team and is involved in the entire spectrum of the business’ compliance needs. Serves as the compliance lead responsible for enhancing the National Church Residences Compliance & Ethics Program to ensure compliance with all applicable legal and regulatory requirements. This position is responsible for developing and maintaining systems and processes that demonstrate the principles of an effective Compliance program and promote a culture of compliant and ethical behavior in our organization. This role has significant impact organization-wise as it is responsible to protect the integrity of the organization by identifying risks and vulnerabilities and ensuring they are appropriately corrected or mitigated.

This position will be responsible for the development/deployment of compliance programs including all eight elements of the OIG recommended program. As a result, the position requires:

Extensive knowledge of federal and state laws (False claims act, Stark Law, Antikickback statute, anti-bribery and corruption, HUD, LIHTC) and experience implementing suitable policies tailored for compliance with these laws
Solid understanding of industry best practices for ethics and compliance risk within either the healthcare industry (SNF, AL, home health, hospice) or the affordable housing industry (HUD, tax credit)
Proven track record in driving awareness and deploying risk mitigation strategies
Non-alarmist, pragmatic approach to risk assessment and mitigation
Experience conducting internal investigations and audits

ESSENTIAL FUNCTIONS

Accomplishes compliance objectives by leading compliance staff and communicating and enforcing values, policies, and procedures to colleagues and other stakeholders.
Works collaboratively with specialized compliance staff embedded within the operating divisions of the organization to ensure appropriate auditing, monitoring, and executive reporting is occurring.
Establishes compliance standards and designs improvements to internal control structures.
Minimizes legal risks by understanding current and proposed legislation, enforcing regulations, recommending new procedures, and complying with legal requirements.

Protects assets by maintaining and tracking current and accurate knowledge of existing and emerging trends, enforcement actions, industry best practices, laws and regulations regarding healthcare and housing compliance, including cybersecurity.
Develops compliance organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction, establishing functional objectives in line with organizational objectives.
Establishes compliance operational strategies by evaluating trends, establishing critical measurements, accumulating resources, resolving problems, and implementing change.
Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.
Knowledge of privacy laws (GDPR, HIPAA, etc.) a plus.

Drafts, implements and maintains relevant policies, procedures, work instructions, and training plans related to risk areas.
Establishes compliance audits and recommends ongoing training for organization adherence; assists in the creation of compliance training programs.
Assist with internal investigations, as required, to promote a culture of zero tolerance for non-compliance, with heightened focus on timely follow up on incoming inquiries and complaints.
Manages the lifecycle of corrective actions and remediation plans that address compliance related deficiencies in processes, procedures, and other operational activities.

EXPECTATIONS

Demonstrates skill in managing multiple tasks, priorities, and deadlines.
Demonstrates the ability to be discreet and handle confidential and highly sensitive information with the utmost care.
Demonstrates the ability to communicate clearly and effectively, both verbally and in writing, with attorneys, vendors, and internal team members at all levels.
Demonstrated ability to advise and collaborate with business leaders and key stakeholders on compliance issues, facilitating risk assessment and developing practical business solutions
Training and presentation experience in various settings including live audience and video conferencing
Excellent strategic and analytical skills with the ability to help business partners identify compliant solutions to novel issues
Demonstrates ability to act independently and make independent decisions regarding important compliance matters
Shares learned knowledge, with the ability to create a culture of growth, development, collaboration and accountability.
Demonstrates the ability to establish and maintain effective partnerships within and outside the organization while consistently adhering to high standards of ethical behavior, confidentiality, and professionalism.
Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.
Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
With respect to Resident/Client Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
Performs other duties as assigned.

JOB SPECIFICATION SHEET

Education: Advanced Degree Preferred (JD, Master’s in Law, or related field)

Experience: 10+ years of relevant compliance experience, or 5+ years of legal, compliance or regulatory roles. Experience in healthcare (SNF, AL, home health, hospice) preferred. A proven track record in risk mitigation, policy development, and compliance program leadership preferred.

Travel: Occasional travel to facilities.

Mental: Must have good communication, comprehension, computer and interpersonal skills. Must have the ability to speak, read, write and understand English.

Skills: Excellent internet and computer skills (including advanced proficiency level with Microsoft Office tools), technology & research skills. Strong organizational skills, detail orientation, and project management abilities. Exceptional communication, research, problem-solving skills

Licensure: Certification in Healthcare Compliance (HCCA) within 6 months of hire if not a JD

Certification in Healthcare Privacy Compliance (HCCA) within 6 months of hire if not a JD

Vision: Normal: Consistent with standard workflow.

With respect to said job description, estimate the daily time spent performing the following activities.

Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus

R = Climbing R = Stooping Lifting/Carrying: S = 10-25 lbs.

S = Standing R = Pushing S = 26-50 lbs.

S = Sitting R = Pulling R = 51-75 lbs.

F = Walking S = Driving R = 76 plus lbs.

F = Use of computer screens

Consequences of Errors: High monetary responsibility; high reputational risk.

Supervision Received: General supervision.

Working Conditions: Good office working conditions; hybrid work from home permitted

ACKNOWLEDGEMENT

I hereby understand and agree to the above description of the duties required.

Signature Date

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.