Operations Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

OPERATIONS SPECIALIST
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 700 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Operations Specialist is responsible for assisting the Operations Manager of the SDU and other Management in a variety of tasks within the SDU Operation. Tasks which include; Data Entry, Scanning, Customer Service and backup to other SDU positions.

Required Skills/Ability To:

• Must maintain a general understanding of policies and procedures
• Maintain the ability to collect, research, organize and analyze data
• Possess the ability to work as a team member, but also independently at times with limited direction
• Successful at working in a fast-paced environment
• Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and timelines
• Data entry skills required
• Scanning/imaging experience desired

Knowledge Of:

• Modern office practices, procedures, and equipment; and
• Interpersonal skills using tact, patience, and courtesy 

*Must reside near Nashville, TN. This position is Remote*

• Paid Training (In-office)
• $$$ Bi-annual Bonuses to those who Qualify*! $$$
• Health Club Reimbursements
• Career Growth Opportunities
• Exciting, Fun, and Supportive Work Environment
• Coworkers Who Feel Like Family; We celebrate you!

We are an Equal Opportunity Employer. We are a Drug-Free Workplace. #WeHireVets-Spouse #WelcomeVets

Qualifications

Education Preferred

High School or better

Experience Preferred

1-2 years: High School Diploma or equivalent required At least one year prior experience in the areas of data entry, child support or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned Experience in SDU (State Disbursement Unit) applications highly preferred Basic knowledge of Microsoft Office

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.