Full-Time

Donor Care Specialist

RN, LPN or MLT

Updated on 8/25/2026

American Red Cross

American Red Cross

10,001+ employees

Delivers disaster relief and blood services

Compensation Overview

$22.60/hr

Charlotte, NC, USA

Hybrid

Hybrid schedule: after training, work in the office twice a month.

Associate's

Category
Medical, Clinical & Veterinary (1)
Required Skills
Microsoft Office
Microsoft Windows
Patient Care

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Requirements
  • High school diploma or equivalent with medical certification as a Registered Nurse, Licensed Practical Nurse, Medical Technologist, or Medical Laboratory Technician is required.
  • At least 1 year of experience in patient care, blood collections, patient testing, or an equivalent combination of education and related experience is required.
  • Excellent written and verbal communication skills and the ability to probe donors to elicit a complete and accurate health history are required.
  • Intermediate to advanced computer skills with Microsoft Office applications in a Windows environment are required.
  • Ability to work on a team is required.
  • Ability to use a personal computer and applicable software for sustained periods is required.
  • Operational flexibility is required to meet sudden and unpredictable needs.
Responsibilities
  • Manage routine to moderately complex donor complication cases from the donation process by providing appropriate care, asking probing questions, and taking timely action based on additional information.
  • Provide timely, accurate, and helpful answers to donors and staff regarding donor eligibility, complaints, and concerns; manage cases through resolution and closure; and escalate difficult or sensitive questions as needed.
  • Perform medical director or designee reviews and quality reviews for donor complication cases to maintain quality and regulatory standards.
  • Investigate discrepancies in donor records; correct, update, and verify changes while ensuring appropriate entry and confidential handling of donor data.
  • Identify and control impacted suspect products resulting from changes to donor records.
  • Monitor security to ensure only authorized personnel have access to confidential donor records.
  • Prepare reports regarding donor complication cases.
  • Work with physicians, field staff, and other internal and external customers.
  • Travel as required.
Desired Qualifications
  • Associate’s degree.
  • Bilingual ability.

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company Size

10,001+

Company Stage

Grant

Total Funding

$1.2M

Headquarters

Washington DC, District of Columbia

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 2026 partner blood drives with libraries, restaurants, and conferences expand donor access.
  • Anheuser-Busch delivered 25,000 water cans in Ohio, reinforcing disaster-response visibility.
  • Red Cross's national blood crisis campaign creates urgency that can lift donations quickly.

What critics are saying

  • July 27, 2026 blood crisis shows donor fatigue and weak summer collection.
  • Type O supply below one-day level forces hospital rationing and damages trust.
  • If younger donors skip appointments, competitors like Vitalant and Versiti absorb future collections.

What makes American Red Cross unique

  • Only nationwide nonprofit combining blood collection, disaster relief, and community preparedness at scale.
  • Second-ever national blood supply crisis underscores unmatched emergency blood distribution reach.
  • 1905 roots and 35,000 volunteers keep local chapter networks embedded nationwide.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Holidays

401(k) Company Match

Paid Family Leave

Employee Assistance

Disability Insurance

Service Awards

Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

4%

2 year growth

4%
IDWeek
Aug 21st, 2026
Give Back at IDWeek: blood drive.

Give Back at IDWeek: blood drive. Last updated. August 21, 2026 In addition to advancing ID science and improving patient care through valuable programming and collaboration, conference attendees will have the opportunity to support their host region with IDWeek's Give Back initiative. This year, IDWeek is partnering with the American Red Cross to host a blood drive Thursday, Oct. 22, at the Walter E. Washington Convention Center. This opportunity is a meaningful way to respond to the blood supply shortage and extend the impact on the patients ID professionals care for. Keep an eye out for blood drive sign-up instructions in upcoming registrant emails.

Hickory Sun
Aug 20th, 2026
Frye Regional Medical Center to host community blood drive on August 27.

Frye Regional Medical Center to host community blood drive on August 27. Frye Regional Medical Center, a Duke LifePoint hospital, announced on Aug. 20 that it will host a community blood drive in partnership with the American Red Cross. The event is scheduled for Thursday, August 27, from 10 a.m. to 2 p.m. in the Frye Regional Heart Tower Lobby and aims to support efforts to maintain a stable blood supply. Hospital officials said donated blood is essential for patient care, including surgery, cancer treatment, recovery from serious injuries, and management of other medical conditions. Because blood cannot be manufactured, hospitals depend on volunteer donors to ensure an adequate supply. "Every blood donation represents an opportunity to make a meaningful difference for someone who needs lifesaving care," said Michael Register, director of clinical laboratory services at Frye Regional Medical Center. "Blood donations are essential to maintaining a stable blood supply and supporting patients who depend on these lifesaving resources. We encourage eligible donors throughout our community to make an appointment or stop by to help ensure blood is available when patients need it most." To schedule an appointment for the upcoming drive, individuals can visit RedCrossBlood.org, call 800-733-2767, or use the Red Cross blood donor app. All participating donors will receive a $20 Amazon.com e-gift card. Frye Regional Medical Center advances community well-being by delivering advanced specialty care locally in the Catawba Valley region and includes its main campus in Hickory along with a South Campus behavioral health hospital and multiple outpatient centers; it also operates as part of Duke LifePoint Healthcare and has been recognized as high performing in heart attack and heart failure care by U.S. News & World Report, according to the official website.

PR Newswire
Aug 18th, 2026
BofA directs $250,000 to American Red Cross to support fire recovery.

BofA directs $250,000 to American Red Cross to support fire recovery. Aug 18, 2026, 14:00 ET Funding will help provide emergency shelter, meals and recovery support for families and communities impacted by the Spokane Area and Other Western Wildfires Key points * Bank of America is directing $250,000 to the American Red Cross to support relief and recovery efforts following the wildfires across the Pacific Northwest and western mountain states, including in and around Spokane, WA. * Funding will help provide emergency shelter, meals, supplies and other critical assistance to individuals and families affected by the wildfires. * Bank of America is matching employee donations to eligible nonprofits providing disaster relief assistance. * The company will also provide support to employees impacted by the fires through its Employee Assistance Program. * All Bank of America financial centers in the Spokane market remain open and serving clients during the wildfire response. SPOKANE, Wash., Aug. 18, 2026 /PRNewswire/ - Bank of America today announced it will direct $250,000 in philanthropic capital to the American Red Cross to help families, businesses, and communities affected by the devastating wildfires across the Pacific Northwest, including in and around Spokane, WA, and the neighboring mountain states. This funding will help the American Red Cross provide emergency shelter, meals, supplies, and other critical assistance to those impacted by the fires across Washington, Colorado, Nevada, Oregon and Utah. "The loss and destruction caused by these wildfires is heartbreaking," said Lauren Murray, Spokane and Boise market president. "Recovery will take time, and the impacts of these fires will be felt long after the flames are extinguished. Our thoughts are with the brave first responders and everyone affected as communities begin the process of rebuilding and healing." "Bank of America's generosity helps Red Cross act quickly to support families impacted by disasters at a moment's notice," said Anne McKeough, chief development officer at the American Red Cross. "As disasters like these wildfires become more frequent and intense, the Red Cross continues to count on extraordinary donors like Bank of America to help deliver hope and comfort to people and communities in times of great need." Bank of America is also matching employee donations dollar for dollar that go to nonprofits providing disaster relief. BofA has more than 2,000 employees statewide, including 330 who work and live in the greater Spokane region, and will additionally provide support to employees impacted by the fires through its Employee Assistance Program. Bank of America, which opened its first bank branch in Spokane nearly 70 years ago, continues to operate all of its financial centers during the wildfires. Frequently asked questions Question: What is Bank of America announcing? Answer: Bank of America is directing $250,000 in philanthropic capital to the American Red Cross to support emergency relief and long-term recovery efforts for individuals, families and communities affected by the various wildfires across the Pacific Northwest and neighboring mountain regions. The funding will help provide shelter, meals, supplies and other critical assistance. Question: How is Bank of America supporting employees and clients impacted by the wildfires? Answer: In addition to matching employee donations that support disaster relief organizations, Bank of America is providing assistance to affected employees through its Employee Assistance Program. The company also continues to operate all of its financial centers in the Spokane market to help meet clients' banking needs during the response and recovery period. Bank of America Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving more than 69 million clients with approximately 3,500 retail financial centers, approximately 15,000 ATMs (automated teller machines) and award-winning digital banking with approximately 60 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. As the #1 small business lender in the United States (FDIC), Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries and/or jurisdictions. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange. For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom and register for news email alerts. Reporters may contact SOURCE Bank of America Corporation

Vegas24Seven.com
Aug 17th, 2026
Fuel the fight for life: LVMS and American Red Cross blood drive set for Aug. 21.

Fuel the fight for life: LVMS and American Red Cross blood drive set for Aug. 21. August 17, 2026 by admin Las Vegas Motor Speedway and the American Red Cross are inviting the Southern Nevada community to give back and help save lives during a community blood drive on Friday, Aug. 21, from 10 a.m. to 4 p.m. at the Speedway's LocaliQ Digital Center, located in the infield. City & Local Guides Blood donations are essential to ensuring lifesaving blood products remain available when patients need them most. A single donation can help multiple patients, providing critical support to individuals and families throughout the region. "Giving blood is one of the simplest ways we can make a meaningful difference in the lives of others," said Patrick Lindsey, president and general manager of Las Vegas Motor Speedway. "We're proud to partner with the American Red Cross to provide our fans, employees, and members of the Southern Nevada community with an opportunity to come together and support patients and families in need." Appointments are encouraged and can be scheduled by visiting redcrossblood.org and entering sponsor code LVMS or by calling 1-800-RED-CROSS. The blood drive allows the Southern Nevada community to come together and make a direct impact. Through its partnership with the American Red Cross, Las Vegas Motor Speedway is proud to provide a space where residents can help support patients and families in need. As an added thank-you to donors, the American Red Cross is offering a $20 Amazon Gift Card by email to those who come to give blood. To schedule an appointment or for more information, visit redcrossblood.org and enter sponsor code LVMS or call 1-800-RED-CROSS (1-800-733-2767). For questions regarding eligibility to donate blood, please call 1-866-236-3276. Las Vegas Motor Speedway (LVMS) is a premier motorsports and entertainment venue located just minutes from the Las Vegas Strip. Spanning more than 1,000 acres, it features a wide variety of racing surfaces - including a 1.5-mile tri-oval speedway, a four-lane drag strip, a dirt track, a 3/8-mile asphalt oval, and multi-configurable road courses. LVMS hosts major annual events including two NASCAR weekends, NHRA drag races, and the Electric Daisy Carnival. With modern facilities, interactive fan experiences, and fan-friendly amenities, LVMS blends the excitement of motorsports and entertainment with the vibrant nightlife and allure of Las Vegas, making it a top destination for fans, festivals, and events of all sizes and types. Discover more Hair Cutting, Coloring & Styling Services Restaurants Hotels & Accommodations Article Name Description

WebWire
Aug 17th, 2026
Anheuser-Busch delivered more than 25,000 cans of emergency drinking water to Ohio amid severe flooding.

Anheuser-Busch delivered more than 25,000 cans of emergency drinking water to Ohio amid severe flooding. St. Louis, MO - WEBWIRE - Monday, August 17, 2026 Anheuser-Busch delivered more than 25,000 cans of emergency drinking water to central Ohio to support residents and first responders in recovery efforts following severe flooding in the area. The donation of emergency drinking water was shipped to Anheuser-Busch wholesaler partner Matesich Distributing Co. of Newark, Ohio, whose team partnered with the American Red Cross to distribute the delivery to community members and organizations in need. "The American Red Cross is deeply grateful to Anheuser-Busch and its wholesaler partner Matesich Distributing Co. for their generous donation and delivery of safe drinking water in Ohio following severe flooding across the state," said Lauren Ulrich, Executive Director of Operations Management and Logistics for the American Red Cross. "We appreciate their partnership and ongoing support of our mission." The 25,000+ cans of water were sourced from Anheuser-Busch's brewery in Cartersville, Georgia, which alongside the Fort Collins, Colorado brewery, periodically pauses beer production to can emergency drinking water and help communities in times of disaster. Anheuser-Busch has a longstanding tradition of providing support for disaster relief efforts in partnership with the American Red Cross, dating back to 1906. Since the inception of the emergency drinking water program in 1988, Anheuser-Busch and its wholesaler partners have donated more than 100 million cans of clean, safe drinking water to U.S. communities and volunteer fire departments in support of ongoing disaster relief and preparedness efforts. ABOUT ANHEUSER-BUSCH At Anheuser-Busch, our purpose is to create a future with more cheers. For more than 165 years as a leading American manufacturer, we have delivered a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. As the nation's top brewer, one of the fastest growing spirits companies, and an insurgent force in energy drinks, we drive economic prosperity nationwide through investments in our people, facilities, and communities. We are the only alcohol company that invests in the U.S. at this scale. We make the nation's most iconic beers, ready-to-drink spirits and beyond beer brands, including Michelob ULTRA - America's #1 top-selling and fastest-growing beer - Busch Light, Budweiser, Bud Light, Stella Artois, Cutwater Spirits, NÜTRL Vodka Seltzer, BeatBox, industry-leading craft beers and non-alcohol beers like Michelob ULTRA Zero. We are guided by our commitment to the communities we call home and to the 65,000 hardworking Americans who bring our products to life. That's who we are. For more information, visit www.anheuser-busch.com or follow Anheuser-Busch on LinkedIn, X, Facebook, and Instagram. WebWireID358968 This news content was configured by WebWire editorial staff. Linking is permitted. Distribute your news. * Every day, hundreds of individuals and companies choose WebWire to distribute their news. * WebWire places your news within numerous highly trafficked news search engines generating leads and publicity. * Submit Your Release Now!