Head of Information Technology
Posted on 2/17/2023
Data intelligence platform
New York, NY, USA
Experience Level
Desired Skills
Customer Service
Customer Success & Support
  • 10+ years of experience leading global IT teams or equivalent
  • Demonstrated experience managing and integrating multiple Enterprise Business Platforms such as Workday, Salesforce, Marketo, Netsuite, or ServiceNow
  • Successfully integrated applications and automated business processes resulting in measurable productivity or efficiency gains
  • Designed and built technology-based solutions that improve employee experience
  • Worked in both onshore, offshore, and nearshoring environments to balance experience and satisfaction with cost
  • A bachelor's degree or equivalent work experience
  • Successful at delivering long-term global and cross-functional IT initiatives in a fast-paced environment
  • Detail and customer oriented; no matter how fast-paced, you don't overlook change management or customer experience as part of the overall product and deliverable
  • A visionary who can build an innovative roadmap, yet a project manager who can drive execution and delivery
  • Fluent with modern, best-in-class enterprise and cloud technologies, applications, and automations, and able to evaluate technologies and their tradeoffs for Collibra
  • A trusted partner with other technical stakeholders, including security, cloud ops, and legal
  • Able to come into our NYC office 2+ days per week
  • End-to-end employee-facing technology strategy and footprint, including hardware, software, support, enterprise applications, integrations, and architecture
  • Standardizing and optimizing our support model for scale across our customer base of employees, enterprise business systems, security, and cloud operations
  • The transformation of Collibra's technology-enabled business processes through integration, optimization, and automation
  • Cost, budget, and vendor management, including the auditing and evaluation of our current technology stack, services partners, and vendors
  • Leading and mentoring a global a team of IT professionals while promoting a culture of customer service, accountability, and operational excellence