Senior Benefits Specialist
Confirmed live in the last 24 hours

1,001-5,000 employees

Open SaaS ecommerce platform for online businesses
Company Overview
BigCommerce, a top-tier Open SaaS ecommerce platform, offers an optimal blend of enterprise-level functionality, customization, and performance, all while maintaining user-friendly simplicity. Their unique Open SaaS solution combines the benefits of SaaS and API-enabled flexibility, providing the necessary tools and integrations for swift customization, scalability to meet the global shift to online purchasing, and agility to secure and expand sales. With a proven track record of significantly reducing total cost of ownership (TCO) for leading brands, and a global presence across 150 countries, BigCommerce stands as a strong industry leader in the ecommerce sector.
Consumer Software

Company Stage


Total Funding





Austin, Texas

Growth & Insights

6 month growth


1 year growth


2 year growth

Austin, TX, USA
Experience Level
Desired Skills
Human Resources Information System (HRIS)
Customer Service
Human Resources
People & HR
  • 5+ years benefits & retirement experience ideally in a global/multi-location experience preferred
  • Prior experience with benefit management and time off administration in Workday required
  • Must be analytical and self-motivated with a strong sense of confidentiality
  • Proficient in Microsoft Excel; ability to synthesize data and develop insights
  • Strong organizational skills and ability to manage competing priorities
  • Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company
  • Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions
  • Can accomplish results and desired outcomes through formal and informal corporate structures
  • Exceptional relationship skills
  • Global Benefits administration, design, and strategy experience a plus
  • Lead Administer for global benefit programs including medical, dental, vision, life insurance, spending accounts, commuter benefits, retirement plans, voluntary & supplemental offerings, wellness programs, and COBRA
  • Partner with HRIS and Payroll to coordinate annual Open Enrollment process, including Workday system setup, testing, execution, and coordination of data to providers
  • Performs complex analysis of data to support benefits compliance requirements, including, but not limited to, 401(k) annual audit, Non-Discrimination Testing, 401(k) funding, benefits billing
  • Ensure compliance with all applicable federal and state laws, including but not limited to ACA, ERISA, HIPAA, FMLA, ADA, OSHA, etc.
  • Maintain benefits portal on Company's intranet site, ensuring employees have access to the latest benefits information
  • Provide exceptional customer service to employees while building strong business relationships
  • Assists Benefits Manager in the planning of Company benefit events, benefit plan design, and communications
  • Assist with leave of absence administration; work with third-party administrator ensuring that leaves and disability programs are being administered timely, accurately and in accordance with leave documentation; support Workday absence and leave configuration