Do you love breaking things? Are you a current undergraduate (senior year preferred) pursuing a STEM degree and local to the Triangle?

As a Software QA Development Intern, you will be focused on creatively planning and executing test cases for new devices, app updates, and other endpoints for calling and messaging. You’ll utilize your Python programming knowledge/skills to create automated tests. You need to have a passion for breaking things to help us stay on top of our game! Come join us for an in-person/hybrid semester and/or summer internship at our Raleigh, NC HQ in North Hills. 

Relay, a Raleigh- based product company, is looking to change the way we communicate. We’ve designed, built, and launched an entirely new product category -- a simple, rugged, internet-enabled smart-device and all the software that runs it -- that is disrupting the handheld radio industry for B2B enterprise clients and non-desk workers (hospitality, healthcare, education, golf, parks, sports, ...). 

This isn’t your run-of-the-mill VoIP app; we’ve achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities for them through our robust API Platform.

Relay interns have the opportunity to gain impactful experience that solves actual customer problems in a functional area that ties to their academic and professional interests/curiosities. 

We’ll need you to be ready to:

• Connect and collaborate with experienced Relay team members to solve real business challenges
• Grow your business acumen and engage in professional development 
• Work part time at our North Hills Raleigh headquarters

Primary Responsibilities

• Verify new and existing features in ROM updates and/or updates to the Relay app
• Verify new and existing features in Relay Device, Relay App, and server components
• Ensure optimal calling experience across network types, conditions, and devices
• Demonstrated experience authoring test cases and writing acceptance tests for developed features
• Ability to perform in depth analysis including log examination and querying data
• Ability to prioritize test cases to provide best test coverage
• Works well cross functionally in a small, dynamic team
• Quickly evaluate new features and create test plans
• Effectively analyze, communicate and confirm the resolution of defects
• Document test methodologies, tools, and results
• Other duties as assigned

Qualifications

• Analytical approach to problem-solving
• A strong desire to learn Android or iOS testing, or direct development experience
• Familiar with Android Debug Bridge (ADB) and device logging tools
• Communicate effectively with developers to understand a feature/defect
• Be able to communicate to other QA Engineers on a feature/defect
• Ability to multi task and find the next priority item to work on
• Ability to evaluate and communicate status of where you are in your testing
• Experience in an Agile software development environment
• Extremely comfortable using Linux (managing files, grep, cat, bash, vim, etc)
• Ability to develop and debug automated test scripts
• Python or other coding experience a plus

Experience

• Working towards, or has within the last 6 months attained an Associates or Bachelors degree
• Preferred testing experience with Android, CDMA/GSM, VoIP, Networking, or similar