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Full-Time

Clinical Specialist. CRM

Louisville

Posted on 9/18/2024

Medtronic

Medtronic

5,001-10,000 employees

Develops and manufactures medical devices and therapies

Healthcare
Biotechnology

Compensation Overview

$63k - $80kAnnually

+ Sales Incentive Plan

Mid, Senior

Louisville, KY, USA

Must be within assigned territory each day.

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Sales
Management
Customer Service
Requirements
  • High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
  • Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
  • Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
Responsibilities
  • Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM)sales and customer service objectives.
  • Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.
  • CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.
  • Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.
  • Successfully completes CRM Field Technical Training – including online and field-based training.
  • Performs checks/interrogations of all CRM medical device systems post sign-off.
  • Supports implants of all CRM products post sign-off.
  • Provides on-call support as needed on evenings and weekends post sign-off.
  • Provide troubleshooting support as requested.
  • Assures completion of patient registration and any other required hospital documentation.
  • Helps manage consignment inventory and trunk inventory once obtained.
  • Provides additional inventory support to meet customer needs.
  • Maintains software on programmers throughout the district as directed.
  • Assists with managing daily coverage logistics as needed.
  • Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed.
  • Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off.
  • Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer.
  • Assists with obtaining customer POs throughout the quarter.
  • Has a basic understanding of the competitive landscape.
  • Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives.
  • Stays up to date on new products, solutions and patient management offerings.
  • Completes all assigned training in a timely manner.
  • Performs other related duties as assigned.

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals and healthcare professionals around the world. Medtronic stands out from competitors by not only focusing on product development but also offering comprehensive services such as training for healthcare providers and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through their advanced medical solutions.

Company Stage

IPO

Total Funding

$3.2M

Headquarters

Fridley, Minnesota

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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Simplify's Take

What believers are saying

  • Medtronic's recent product innovations, such as the InterStim Micro Neurostimulator and remote monitoring systems, highlight its commitment to advancing medical technology.
  • The company's expansion in Asia, including the launch of the Robotics Experience Studio, indicates strong growth potential in emerging markets.
  • Strategic partnerships and acquisitions, like the collaboration with Ramsay Health Care and the acquisition of Paceart Optima, enhance Medtronic's capabilities and market position.

What critics are saying

  • The highly competitive medical technology market requires Medtronic to continuously innovate to maintain its leadership position.
  • Integration challenges from acquisitions and partnerships could potentially disrupt operations and delay product development.

What makes Medtronic unique

  • Medtronic's extensive R&D investment enables continuous innovation in medical technology, setting it apart from competitors who may not have the same level of resources.
  • The company's global reach, operating in over 150 countries, provides a significant advantage in market penetration and customer base.
  • Medtronic's comprehensive suite of products and services, including training and patient management programs, offers a holistic approach to healthcare that many competitors lack.
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