Full-Time

General Manager

Posted on 10/29/2024

Mighty Networks

Mighty Networks

51-200 employees

Platform for building online communities and courses

Consumer Software
Education

Compensation Overview

$360Monthly

Senior

Remote in USA

Category
Customer Success Management
Sales & Account Management
Requirements
  • You have a proven track record of driving growth and retention in a SaaS or subscription-based business
  • You demonstrate exceptional relationship-building and communication skills
  • You possesses a deep understanding of the creator economy and what it takes to scale an online business
  • You excel at developing and implementing customer success strategies
  • You show creativity in enhancing product value and customer experience
  • You have experience with customer success tools and analytics platforms
  • You take a data-driven approach to decision-making and strategy development
Responsibilities
  • Develop and execute strategies to maximize customer success, retention, and renewals for Path-to-Pro subscribers
  • Enhance and optimize the value delivery of the Path-to-Pro community membership
  • Create and implement programs to help creators and businesses scale to over $500K/year in revenue
  • Drive upgrades from Path-to-Pro to Mighty Pro for qualifying customers
  • Analyze customer data and feedback to continuously improve the Path-to-Pro offering
  • Collaborate with product, marketing, and sales teams to align Path-to-Pro with broader business goals
  • Build and maintain strong relationships with key Path-to-Pro customers
  • Develop and oversee customer success initiatives tailored to the unique needs of Path-to-Pro Hosts
  • Stay ahead of industry trends to ensure Path-to-Pro remains a cutting-edge solution for growing creators and businesses

Mighty Networks provides a software platform designed for creating online communities, courses, and membership programs. The platform is tailored for non-technical users, allowing entrepreneurs, small businesses, and organizations to establish a strong online presence. Users can easily build and manage their communities through a user-friendly interface that emphasizes a positive user experience. Mighty Networks supports its clients with resources, guides, and a 21-Day Challenge program, which helps them monetize their communities effectively. The company operates on a subscription-based model, enabling clients to access the platform and its resources. Many clients have successfully turned their communities into profitable ventures, with some even securing book deals and sponsorships.

Company Stage

Series B

Total Funding

$64.2M

Headquarters

Palo Alto, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-4%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Raised $50M in Series B funding, indicating strong investor confidence.
  • Recognized as a 'Market Leader' in community platforms, enhancing brand credibility.
  • Growing demand for niche community platforms supports Mighty Networks' business model.

What critics are saying

  • Increased competition from Passion.io could lead to market share loss.
  • Dependency on ConvertKit integration may pose risks if the partnership changes.
  • Pressure from investors to scale rapidly may lead to strategic misalignment.

What makes Mighty Networks unique

  • Mighty Networks offers a unified platform for community, courses, and subscription commerce.
  • The platform is user-friendly, catering to non-technical individuals and small businesses.
  • Mighty Networks provides resources and education to optimize community-building efforts.

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Benefits

Performance Bonus

INACTIVE