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Full-Time

Partner Success Principal

Canada

Confirmed live in the last 24 hours

Via

Via

1,001-5,000 employees

Digital transportation solutions and consulting services

Automotive & Transportation
Consulting
Healthcare

Compensation Overview

$130k - $140kAnnually

+ Equity + Variable Pay

Senior, Expert

Toronto, ON, Canada + 2 more

Category
Customer Success
Customer Success & Support
Growth & Marketing
Required Skills
SQL
Requirements
  • You have a minimum of 7+ years of relevant client facing work experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company.
  • You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.
  • You are eager to take on formal and informal leadership roles within Via and have a desire to grow quickly.
  • Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations.
  • Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations.
  • A reliable, motivated self-starter with a passionate growth mentality. An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others.
Responsibilities
  • Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership.
  • Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via.
  • Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to ensure success of Via solutions in a given city.
  • Deliver insightful analysis from large quantities of data produced from our platform, helping executives such as Mayors and agency CEOs decipher mobility, demographic, and sustainability trends within their communities.
  • Negotiate multi-year and highly complex partnership agreements between Via and public agencies.

Via improves transportation systems by creating efficient digital networks for various clients, including urban and rural residents, corporate employees, students, and patients. Their TransitTech technology offers flexible and cost-effective mobility solutions, streamlining operations and enhancing convenience. Via also provides planning and consulting services through their Remix platform, as well as the Citymapper for Cities app for passenger insights. The company's goal is to leverage digital technology to enhance transportation efficiency, reduce costs, and improve the overall rider experience.

Company Stage

Series G

Total Funding

$1.1B

Headquarters

New York City, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

3%

1 year growth

10%

2 year growth

16%
Simplify Jobs

Simplify's Take

What believers are saying

  • Via's recent $110 million funding round at a $3.5 billion valuation indicates strong investor confidence and potential for significant growth.
  • Partnerships with organizations like Toyota Mobility Foundation and King County Metro highlight Via's ability to collaborate effectively and implement innovative transit solutions.
  • The acquisition of Citymapper positions Via to offer a more integrated and user-friendly transit experience, potentially increasing user adoption and satisfaction.

What critics are saying

  • The highly competitive nature of the TransitTech sector means Via must continuously innovate to maintain its market position.
  • Integration challenges with newly acquired companies like Citymapper could lead to operational inefficiencies and delays.

What makes Via unique

  • Via's TransitTech technology offers highly configurable and flexible mobility solutions, setting it apart from traditional, rigid transportation systems.
  • The acquisition of Citymapper enhances Via's end-to-end TransitTech solutions, providing comprehensive passenger insights and stronger transit networks.
  • Via's focus on diverse sectors, including healthcare and corporate shuttles, broadens its market reach beyond typical urban transit solutions.

Benefits

Competitive salaries and equity packages.

Health and wellness benefits.

Local volunteer opportunities.

Support for all new parents.

Learning opportunities through our Via-Versity.

Employee Resource Groups.