Certified Medical Assistant

As a Certified Medical Assistant, you will:

• Assist the Provider as directed in all facets of patient care before, during, and after the in-home visit as well as post-visit office duties as directed.
• Interact directly with the patient during the in-home visit, including but not limited to:
• Translate or language line connection for the patient, caregiver, family members, and/or Provider.
• Collect and document demographic information, care preference information, medication-related information, environmental information, vital signs, and other information as directed by the Provider.
• Perform patient blood-laboratory draws as directed by the Provider.
• Conduct member outreach to schedule home visits as needed for Clover clinical programs.
• Review required consent forms with the patient and obtain the patient's signatures on required consent forms (General Consent for Treatment, HIPAA Notice of Privacy Practices, etc.) during the initial, and if necessary, subsequent in-home visits.
• Assist the Provider with the closure of open care gaps and other priority items for in-home visits.
• Coordinate care with other PCT members, including through EHR task-management software.
• Maintain medical supplies for CMA and Provider as prescribed by practice standards.
• The CMA is to remain with the Provider at all times during the visit.
• Participate in ongoing professional development and self-improvement.
• Demonstrate flexibility in assignments within Clover’s Clinical Programs based on member and company needs.
• Complete tasks as directed by Clover Health Provider, Operations and Clinical leadership teams.

You should get in touch if:

• You have 0 to 1 year of relevant work experience, preferably in a home-based care setting.
• You hold a Medical Assistant certification from an accredited program.
• You have (or can obtain within 30 days of hire) a valid Basic Life Support (BLS) certification.
• You are fluent in both English and Spanish, with strong verbal and written communication skills (preferred).
• You have a valid New Jersey driver’s license and reliable transportation.
• You’re able to commute to satellite offices as needed.
• You can efficiently organize and manage multiple tasks at once.
• You have a high school diploma or GED; completion of a vocational/technical training program is also acceptable.
• You have basic computer proficiency; experience with EMRs, particularly eClinicalWorks, is preferred.
• You possess strong interpersonal skills and can communicate effectively with both patients and colleagues.
• You are skilled in core medical assistant duties: taking vital signs, phlebotomy, patient prep, updating medical records, and basic lab work.
• You’re physically able to walk up at least 3 flights of stairs and carry up to 40 pounds of equipment in homes without elevators.
• You’re comfortable working with patients from diverse social, ethnic, and cultural backgrounds.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous time-off policy.
• Full-time hourly employees accrue up to 18 days of vacation per year
• Clover recognizes 10 federal holidays including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, 1 floating holiday, and a Week of Rest (the last week of December)
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $20 to $25/hour. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.