Full-Time
Manager – Product Design
Customer engagement platform & developer of communications APIs
Mid, Senior
San Francisco, CA, USA
- A stellar track records growing designers: you have unblocked, grown, and inspired designers of varying levels of seniority
- A hunger for cross-functional collaboration: you do your best work when partnering with product, engineering, sales, and more to drive alignment and clarity
- A passion for solving hard problems: you love getting into the details, as well as building the systems and infrastructure that take our design practice from good to great
- A strong product presence: you are able to swiftly navigate a company building a complex tool with many moving parts, and influence strategy accordingly
- An end-to-end skill set: you possess a strong grounding in everything from product thinking to and solid visual skills to be able to manage end to end design processes
- An advocacy skill set: you can define strategies, ideas and concepts and visualize them in such that they are communicated effectively and compellingly for internal leaders, partners and customers
- 2 years of people management experience
- Manage, develop, and inspire a team of top designers and design leads
- Understand and influence the business unit's roadmap to ensure designers are working on the right initiatives at the right time
- Drive the design of value creating documents and standardize best practices for others to leverage
- Identify big product opportunity areas and craft the ideal state vision
- Ensure team OKRs are met and drive cross-functional progress/decisions
- Work alongside your cross-functional team and design lead to iterate towards incredibly intuitive, elegant user experiences for our customers and partners
- Experience with organizational design and hiring designers of vary levels of seniority
- 6+ years of industry experience and a related degree or equivalent experience in software interface design and/or development
- Bachelor's or Master's in the field of Human Computer Interaction is a nice to have
- Past experience working in enterprise SaaS products is a big plus
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
Company Stage
IPO
Total Funding
$768.1M
Headquarters
San Francisco, California
Founded
2008
6 month growth
↓ -3%1 year growth
↓ -6%2 year growth
↓ -18%Benefits
Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.