Full-Time
NICE
1-10 employees
Cloud-based customer experience solutions provider
No salary listed
Senior
Pune, Maharashtra, India
2 days working from the office and 3 days of remote work each week.
- 4-7 years of Web development expertise (Angular 4-17, Backbone, Require, JQuery, JavaScript, Iconic Framework, HTML5, CSS3, Protractor, Jasmin/Karma)
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Familiarity with RESTful APIs
- Familiarity with HTML / CSS
- Authentication Technologies: LDAP, SAML, SSL
- GIT experience
- Working knowledge of design patterns or equivalent experience
- Working knowledge of object oriented software design
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Team player
- Excellent time-management skills
- Great interpersonal and communication skills
- Develop tests and maintain the NICE CXone software platform
- Design and develop NICE CXone products and features
- Unit testing and code reviews
- Resolving defects encountered during the QA cycle
- Supporting the production environment
- Assisting other developers in a team environment utilizing agile development processes
- Work as an Individual Contributor on complex Reporting based projects
- Interpret business requirements and discuss with technical team/designers
- Participate in technology evaluations and Proof of Concepts
- Building reusable components and using front-end libraries
- Translating designs and wireframes into high-quality code in mobile apps
- Optimizing components for maximum performance
- Works with system analysis and product management for the successful completion of a project
- Leads team or mentors’ other developers as needed
- Provides critical technical capabilities to the team and evangelizes those skills to others
- Functions as a Technical Scrum Master as needed
- Writing Design Documents
- Team player
- Excellent time-management skills
- Great interpersonal and communication skills
NICE provides cloud-based customer experience solutions to various industries such as finance, healthcare, and telecommunications. Their main products include AI-driven analytics, workforce optimization tools, and digital self-service solutions. These tools work together to help businesses enhance customer interactions, improve satisfaction, and streamline operations, ultimately leading to reduced costs and increased efficiency. Unlike many competitors, NICE focuses on a subscription-based model, allowing clients to access their services easily while also offering professional consulting and implementation support. The goal of NICE is to empower businesses to deliver better customer experiences and optimize their operational processes.
Company Size
1-10
Company Stage
Acquired
Total Funding
$87.1M
Headquarters
London, United Kingdom
Founded
1986
Simplify's Take
What believers are saying
- Growing demand for AI-driven fraud prevention boosts NICE's market position.
- Expansion of cloud-based CX solutions increases NICE's customer base.
- Rising adoption of digital self-service tools enhances NICE's service offerings.
What critics are saying
- Salesforce's acquisition of Slack may intensify competition in CXaaS.
- Colt and Atos partnership poses a threat to NICE's CXone offering.
- Increased competition in hospitality sector with Infor's AWS launch.
What makes NICE unique
- NICE leverages AI-driven analytics for superior customer experience solutions.
- The company excels in real-time fraud detection and prevention capabilities.
- NICE's cloud-based platforms enhance operational efficiency and customer satisfaction.
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Benefits
Hybrid Work Options
Flexible Work Hours
Company News
Kingswood Wealth Advisors LLC bought a new position in shares of NICE Ltd. (NASDAQ:NICE - Free Report) in the third quarter, according to the company in its most recent filing with the SEC. The fund bought 10,558 shares of the technology company's stock, valued at approximately $1,795,000. Other in
Portside Wealth Group LLC acquired a new stake in NICE Ltd. (NASDAQ:NICE – Free Report) in the 2nd quarter, according to its most recent filing with the Securities and Exchange Commission (SEC). The firm acquired 16,523 shares of the technology company’s stock, valued at approximately $3,412,000. Other institutional investors and hedge funds have also made […]
The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for organizations to deploy conversational AI across all types of engagements on a unified platform
Salesforce held a virtual Dreamforce with an array of announcements, overshadowed by the massive acquisition of Slack. It also issued strong results and unveiled Einstein Automate and Hyperforce and provided even more news included below. Acquisitions continued with The Access Group picking up Abintegro. It was also a week when Sage announced two partnerships, Satago and GCPay (See below). Infor also issued a flurry of announcements including the launch of Infor Hospitality in China on AWS.
NICE announced it has been recognized as a Leader for its Real-Time Authentication (RTA) and Fraud Prevention solutions