Full-Time

Group Manager II

TDS Operations

Posted on 3/10/2025

TD Bank

TD Bank

11-50 employees

Personalized wealth management and financial planning

Compensation Overview

CA$91.2k - CA$136.8kAnnually

Senior

Toronto, ON, Canada

Hybrid work model.

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Risk Management
Requirements
  • Undergraduate degree/college diploma
  • 5+ years sanctions related experience and 3+ years people management experience
  • Proven experience in managing and developing diverse teams
  • 3+ years model validation experience
  • 3+ years experience in training, performance assessment or quality assurance/control
  • Proven track record of successful stakeholder engagements
  • Strong analytical and problem-solving skills.
Responsibilities
  • Directly lead a team of sanction screening analysts within the Message Filter Group.
  • Act as an operational lead to provide oversight and ensure the team delivers on its responsibilities.
  • Possess full knowledge of the group's operational processes and controls; manage the group to execute fully on its mandate and compliance to operational controls.
  • Establish indicators to assess the health of the operations; align management of the operations to these indicators to attain optimal performance levels.
  • Hold the team accountable for its role in delivering TD's sanction screening mandate and for meeting identified qualitative and quantitative departmental metrics.
  • Work closely with the Senior Manager to provide input to the development of the group's business plan and own assigned tasks to assist in the execution of the plan.
  • Lead, coach and develop a diverse and high performing team to achieve operational, performance and career development objectives.
  • Grow team expertise to align with business/operational demands; assess team's skills and capabilities and continually look for ways to provide and enhance the value delivered.
  • Identify processes for establishing performance objectives for the team. Monitor, report, address and/or reward performance in a timely manner.
  • Cultivate a work environment that supports team cooperation and drives delivery of the team's goals.
  • Act as key liaison with partners and external groups to provide subject matter expertise and deliver business objectives.
  • Act as an escalation contact for issues raised by internal groups/stakeholders and external partners. Ensure appropriate reporting and escalation of issues occur based on risk profile.
  • Work closely with Centralized Sanctions Group (a division of Financial Crime Risk Management) to deliver the Message Filter Group's mandate as it relates to TD's enterprise sanctions policy.
  • Lead engagements with departmental partner, Global Payments and Deposit Solutions, to assist in the execution of initiatives relevant to the sanctions screening operations team.
  • Own the relationship with Financial Crime Risk Management to collaborate on fine tuning activities.
  • Collaborate with FCRM to execute on Model Validation activities, testing and reporting.
  • Own the team's activities related to training, quality assurance assessments and performance metrics reporting.
  • Ensure sanction screening processes are aligned with TD's enterprise sanctions standards, as communicated by Centralized Sanctions Group.
  • Collaborate with the Risk and Compliance teams to implement and monitor controls for fraud detection and other compliance requirements.
  • Identify operational risks and implement strategies to mitigate them, maintaining strict adherence to operational standards.
  • Lead engagements with internal audit and the TDS Global Operations 1B team to facilitate audit and pRCSAs reviews.
  • Own the escalation of technology/operations related incidents to the group manager (and beyond where necessary) and respective partners/business units (Centralized Sanctions Group, TDS Technology Support, etc.). Complete operations risk events reporting as needed.

TD Bank provides wealth management services to help Canadians grow, manage, and protect their wealth. Their approach involves understanding each client's unique goals and circumstances through a detailed discovery process. This process incorporates behavioral finance to create a personalized Wealth Personality™ profile, which guides the development of a tailored wealth plan. Unlike many competitors, TD focuses on a holistic view of wealth that includes building net worth, implementing tax-efficient strategies, protecting assets, and planning for legacy. The goal of TD Bank is to offer customized financial advice that evolves with clients' lives, ensuring they achieve their most important financial objectives.

Company Size

11-50

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1955

Simplify Jobs

Simplify's Take

What believers are saying

  • Behavioral finance integration enhances client engagement and personalized planning.
  • TD eCommerce Solutions can capitalize on the growing eCommerce market.
  • New leadership in U.S. commercial banking aligns with digital transformation trends.

What critics are saying

  • Involvement in money laundering scandal poses reputational and financial risks.
  • Recent leadership changes may disrupt operations or client relationships.
  • $28 million fine highlights ongoing compliance and regulatory challenges.

What makes TD Bank unique

  • TD Bank integrates behavioral finance for personalized wealth management solutions.
  • TD eCommerce Solutions targets Canadian small businesses with a customizable platform.
  • TD's partnership with Monit offers a small business dashboard for informed financial decisions.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Professional Development Budget

Mental Health Support

Wellness Program

Performance Bonus

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