Digital Communications Coordinator

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

Description:

We are seeking a Digital Communications Coordinator. This role will participate in the development of and continued support of the strategic long-term goals, policies, and procedures for the firm’s digital marketing content, video, and podcast organization. Demonstrate expertise in a variety of technologies, concepts, practices, and procedures.

Key Responsibilities Include:

• Maintain and support the firm’s website content management systems

• Apply significant knowledge of industry trends and developments to improve service to the firm’s clients

• Conduct training and assist marketing users by providing support to the firm’s digital marketing content

• Conduct quality control of database information and proactively seek ways to improve workflow and data quality

Coordinate with marketing staff and other departments to share information between marketing databases and other firm systems

• Identify software deficiencies and collaborate between IT, vendors, and subject experts to implement effective solutions

• Review and beta test new digital marketing technologies and processes

• Manage and track the firm’s digital marketing and video production process workflow from design to delivery. Oversee the filming, production, and promotion of firm videos and podcasts for promotion on the firm’s website, social media platforms, and podcast streaming platforms.

• Maintain written documentation and training materials for digital marketing products

• Communicate and enforce coding standards

• Special projects and additional duties as assigned.

Qualifications:

• Excellent organizational skills with outstanding attention to detail

• Ability to prioritize multiple requests and work under time pressure

• Experience with HTML, video production, social media copywriting, and video script writing

• Knowledge of Web and digital marketing standards

• Experience with Lexis-Nexis InterAction, Sitecore CMS software, and email marketing software preferred

• Excellent interpersonal, oral, and written communication skills

• Knowledge of search engine optimization (SEO), web analytics and social media, including capturing and editing longform content such as Reels, as well as creating graphics packages for video and social media promotion.

• Knowledge and experience with podcasting/blogging, streaming platforms, and editing audio/video preferred. Experience with onsite filming with camera, lights, and audio setup is also preferred.

• Proficient in Microsoft Office

• Experience with Adobe Creative Suite, including Premiere Pro required

• Minimum of 3 years of related experience in a law firm, journalism, corporate or professional services environment preferred

Minimum Education:

• Bachelor’s Degree

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.  Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.