Onboarding Experience Lead

Are you ready to get the Easygo Edge?

You’re the face of Easygo for every new starter, in every region. People walk in having already heard about Stake and KICK. You’re the one who brings them into how we actually work, gets them up to speed fast, and makes those early weeks feel like the start of something. 

You're a legendary facilitator, live or virtual. You light up a room and inspire learning, reading the energy and adjusting on the fly. You're a master of first impressions who cares about the experience, not just the process. You don't need to be an expert to start, but you get curious fast and soon talk Stake, KICK, and Easygo like you've been here for years. You let the data lead, turning it into a clear story of what's working and what's next. And you hold the bar high.

Who is Easygo?

We’re a high-growth, high-velocity tech company with millions of eyeballs on us every day. We’re building the future of fearless tech.

We’re the creators behind some of the most popular brands including Stake, KICK and Easygo Games. While they command a fierce global following, our crew is employed directly by Easygo and that’s where the real fun happens.

We’re always looking for people who are hungry, humble and move fast. People who are ready to Unify, Disrupt and Evolve with us. 

With us you’ll grow faster and go further. Your work has impact. And that gives you an edge you can’t get anywhere else. 

What you'll build with us:

Own the induction and onboarding product end to end. You’re the single point of accountability in every region, across design, delivery and continuous improvement. Take the framework built in Australia and make it global, across Europe and LATAM, reflecting what's local while holding the standard. Redesign the onboarding survey and shape how we read it. Turn survey and program data into real fixes, define new metrics, and report to leadership each quarter on how onboarding is tracking.

We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping high-impact work.

The impact you’ll make:

• Own the induction and onboarding product end to end as the single point of accountability in every region: design, delivery and continuous improvement.
• Take the framework built in Australia global (Europe, LATAM), reflecting what's local while holding the global standard, and build out a dedicated onboarding stream for people leaders.
• Facilitate all onboarding, in person in Melbourne and virtually across time zones, owning how it lands and running a train-the-trainer approach so quality holds.
• Build a solid working knowledge of Stake and KICK to induct new starters on the basics of gaming and live streaming, and bring our customer voice into the experience.
• Redesign the onboarding survey, turn data into real fixes, define new metrics and report to leadership each quarter on how onboarding is tracking.
• Partner with Workplace Experience, People Operations and Talent Acquisition to deliver a world-class new-starter experience.

Your track record:

• You facilitate live and virtual, in front of global, multicultural audiences, and you absolutely live for it. This is the core of the role.
• You've owned or run onboarding, induction, L&D or people experience programs before (5+ years).
• You're comfortable with survey and program data. You read it, draw the conclusions and insights,  translate those into practical actions that improve the experience and report progress or setbacks to key audiences. 
• You learn fast and explain even faster. You find products like ours easy to understand and you’re passionate about them.
• You're customer-centric, with a real interest in customer voice.
• You're organised and self-directed. You like to work autonomously but be part of a larger team, ready to own a global program.

Bonus points if you also have:

• Background in instructional design, enough to tweak and localise existing content for different regions.
• Exposure to gaming or live streaming. 
• Coordinated across support functions like Workplace Experience, People Operations and Talent Acquisition before.

Here are our benefits and perks:

Sharpening your edge

• The ultimate sandbox. Exciting, on-the-job learning opportunities.
• 1 in 3 of our people level up their roles every year. If you deliver, you move.   

Competitive pay and bonus scheme

• Market-synced pay that respects your craft and location. 
• Performance-based bonus recognition based on your impact (up to 20%).
• Help us build our crew and get paid for it with our high-value referral bonus. Because great people know great people.  

Other perks

• 18 weeks paid parental leave for primary carers
• Smooth Parental Return: Ease back into work with 12 weeks of transition support, including fully paid Fridays off during your first three months back
• Access to Employee Assistance Program 
• Wednesday massages 
• In-house baristas serve you free coffee, fresh juices and smoothies. 
• Daily catered breakfast and regular company-wide events.
• Snack walls and drink fridges on every floor. 
• Fun, modern office spaces. Pool tables, table tennis, gaming consoles and an F1 simulator. 

We play fair. We hire fair.

True to our value of ‘Play fair’ we always hire fair. Our work and our brands are fuelled by our diverse culture. We hire for talent and grit. But we never discriminate. Your race, religion, nationality, gender identity or expression, sexual orientation, age, marital, veteran, or disability status won’t affect our hiring decision, or your trajectory here. Come as you are and get the Easygo edge.