Full-Time
Posted on 2/4/2025
Global platform for ride-hailing and logistics
$88k - $98kAnnually
Mid, Senior
Company Historically Provides H1B Sponsorship
New York, NY, USA
Employees are expected to spend at least half of their work time in their assigned office.
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Uber connects people and goods through its global platform, offering services in ride-hailing and logistics. Users can request rides or deliveries via the app, which matches them with drivers or delivery personnel. The company operates on a commission-based model, earning revenue from ride fares, delivery fees, and service charges. What sets Uber apart from its competitors is its wide range of services, including freight and essential goods transportation, along with a strong focus on safety through driver background checks and real-time verification. The goal of Uber is to continuously expand its offerings while providing flexible earning opportunities for drivers and ensuring a reliable service for users.
Company Size
10,001+
Company Stage
IPO
Total Funding
$15.4B
Headquarters
San Francisco, California
Founded
2009
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Remote Work Options
401(k) Company Match
Performance Bonus
Uber is accusing DoorDash of “coercive” behavior in a new lawsuit against its delivery rival.The suit, as reported Friday (Feb. 14) by The Wall Street Journal (WSJ), alleges that DoorDash pushes restaurants to work exclusively with its delivery service, threatening higher commission rates for establishments that also use Uber Eats.“DoorDash’s coercive tactics reduce restaurant-customer and consumer choice, resulting in higher prices, lower-quality service, and decreased innovation,” Uber said in the filing, per the WSJ report.DoorDash told the media outlet that other restaurants have returned to its service after trying alternatives, and that Uber’s case had no merit.“Their claims are unfounded and based on their inability to offer merchants, consumers, or couriers a quality alternative,” the company said.According to WSJ, the complaint alleges that Uber had on more than one occasion provided direct delivery services to restaurants until DoorDash stepped in.In one case, the suit alleges, a large restaurant company suddenly canceled long-running plans to have Uber offer direct delivery services once DoorDash said it would raise commissions for handling the restaurant group’s marketplace orders.The suit also says DoorDash had threatened to hike commission rates on another restaurant by 30% for each marketplace order, and claimed that working with Uber would cost restaurants tens of millions of dollars in added DoorDash fees. Uber said this led it to lose millions of dollars in business.As the WSJ report notes, companies like DoorDash flourished during the pandemic, but many companies have struggled to generate revenue since then. Last year, Grubhub was sold by owner Just Eat Takeaway for a fraction of its original purchase price.The report, citing numbers from data firm Earnest Analytics, said that DoorDash commanded a 63% share of the national delivery market last year, followed by Uber at 25% and Grubhub at 6%.The news comes days after DoorDash released quarterly earnings showing a growing number of consumers ordering from both its restaurant and retail partners.As of December of last year, 25% of the company’s monthly active users were placing orders with retailers that included grocers, health and beauty suppliers and home improvement stores.“The utility that comes from great digital experiences and a high-quality last-mile logistics network that can deliver goods from every merchant in your community — as perishable as ice cream or french fries, as delicate as orchids or crickets, as bulky as mulch or lawnmowers, as valuable as iPads or big screen TVs — has increasing usefulness and enduring value,” DoorDash co-founder and CEO Tony Xu wrote in a shareholder letter.Meanwhile, Uber recently reported a surge in its Uber One membership program, which added 5 million users during the most recent quarter, bringing total members to 30 million
While their millennial peers may have been the first to embrace subscription services and gig economy jobs, zillennials (born between 1991-1999) are redefining ownership altogether. Unlike older generations, the idea of purchasing a car or house is a major challenge, thanks largely to the financial burdens associated with down payments. Zillennials Face Down Payment HurdlesAccording to a recent PYMNTS Intelligence report, “Zillennials’ Transportation Choices May Have Future Down Payments in Mind,” nearly 14% of zillennials identify saving for a down payment as the primary obstacle in buying a car, compared to just 9.5% of millennials. In the housing market, this barrier is more pronounced: 24% of zillennials cite the down payment as their biggest challenge to homeownership. This struggle underscores the rising cost of living, stagnant wages, and higher prices of major purchases. On top of financial hurdles, many zillennials simply don’t view ownership the same way as previous generations
One of the key factors behind Lyft’s success in 2024 was its focus on enhancing driver satisfaction and improving service reliability.According to CEO David Risher, the company’s “customer obsession” drove this profitable growth. During the company’s fourth-quarter earnings call Tuesday (Feb. 11), Risher noted drivers collectively earned $9 billion in 2024, the highest in the company’s history, and saw its largest-ever number of driver hours in Q4. This focus on driver incentives has paid off, he added.“We are executing spectacularly and customer obsession has driven profitable growth,” Risher said. “We had a record number of active riders and our average ETAs are the fastest in the industry.“But we’ve got more to do. Our biggest competition is inertia
As Uber strengthens its position in the market, its focus on expanding services and enhancing customer loyalty is paying off, with notable growth in both membership and demand across its platforms. Uber says it is entering 2025 with momentum, driven by a surge in its Uber One membership program and increased demand across its Mobility and Delivery services. During the company’s fourth-quarter and full-year earnings call Wednesday (Feb. 5), Chief Financial Officer Prashanth Mahendra-Rajah noted, “we’re leaning into membership.” Uber added 5 million members to its Uber One program during the quarter, bringing its overall membership to 30 million. Uber’s fourth-quarter gross bookings rose 18%, to $44.2 billion, with Mobility and Delivery bookings both increasing 18%. Revenue increased 20%, to $12 billion
Uber has acquired a 30% stake in Auro New Transport Concept for €220 million, intensifying its rivalry with Cabify in Spain's VTC market. This move follows the end of Auro's exclusive agreement with Cabify, approved by the Constitutional Court. The deal, valued at €180 million in equity, excludes €40 million in debt. Negotiations lasted 18 months, initiated by Auro's founder, Félix Ruiz, amid potential interest from competitors like Bolt.
Uber Technologies is reportedly suing a group of law firms, doctors and pain management clinics, alleging they staged car accidents and performed medically unnecessary surgeries.The ridesharing firm’s racketeering lawsuit alleges that the defendants aimed to take advantage of New York’s no-fault insurance policies, which enable drivers and passengers to get reimbursed quickly after an accident, and have done so since at least 2019, Bloomberg reported Thursday (Jan. 30).A similar racketeering suit was filed in December by New York City’s largest taxi insurer, American Transit Insurance Co. (ATIC), according to the report. ATIC, which is insolvent and had $700 million in net losses in the second quarter of 2024, has blamed its difficulties in part on the sort of fraud it and Uber are alleging in their separate lawsuits.In a September public announcement posted on its website, ATIC said it is “working tirelessly to address a longstanding issue of statutory solvency amid rampant insurance fraud and escalating costs.”Uber sued ATIC in 2024, alleging that the insurer’s practices resulted in crash-related lawsuits being filed against Uber and its drivers, Thursday’s Bloomberg report said.Uber CEO Dara Khosrowshahi has said that rising insurance costs have led to higher costs for consumers, contributing to a slowdown in Uber bookings, and he will push for insurance and tort reform, per the report.Fraud cost the insurance industry $308.6 billion in 2022, up from $80 billion in 1995, according to an analysis commissioned by the Coalition Against Insurance Fraud.Uber told New York City’s taxi regulator in December that proposed changes to commercial auto insurance requirements could leave drivers unable to insure their vehicles.The company asked the Taxi and Limousine Commission to be lenient on the adoption deadline for the proposed rules, to allow existing policies to remain valid until they expire and to lower personal injury protection limits.Uber reported in quarterly earnings released Oct. 31 that its membership program, Uber One, had seen a 70% year-over-year increase in membership and had more than 25 million members. The company also said it was looking beyond major cities for additional growth
Grubhub is working with Avride to bring robot delivery to American college campuses. The program, already available at The Ohio State University, lets students at Grubhub partnered-colleges order meals, snacks and convenience items for delivery via robot, the company said in a news release Thursday (Jan. 30). “Working with Avride deepens our commitment to allow our campus partners to seamlessly integrate innovative delivery experiences into their dining operations,” said Rob DelaCruz, vice president and general manager of Grubhub Campus. “Students love the convenience of robot delivery, and we’re excited to continue offering our campus partners a variety of delivery options to best meet their unique needs.”
Extends Free Mental Health Therapy Mutual Aid to Communities Impacted by FiresCommits 100% of Funds Raised at Annual Celebration Gala to Relief EffortsLOS ANGELES, Jan. 17, 2025 /PRNewswire/ -- REACH LA, a community-based organization serving LGBTQIA+ people of color in LA with free mental health therapy, sexual and physical health testing and treatment, along with social enterprise and creative arts programming, has announced an emergency response to assist communities devastated by recent fires. With a significant portion of its own community impacted by the fires, including those in the historically Black neighborhood of Altadena, REACH LA has pledged to dedicate 100% of the funds raised at its upcoming annual gala on February 15th at Union Station to fire relief efforts. In addition, beginning Tuesday, January 21st, the organization will extend its services to the general public offering 100% free mental health therapy services (regardless of immigration status or insurance), and will convert its offices into a Community Response Hub
Earned wage access platform DailyPay has tapped Uber’s former CFO to lead its board of directors.In a Wednesday (Jan. 8) press release, DailyPay announced Nelson Chai will be providing strategic oversight to the company as executive chair.The release noted that Chai brings more than three decades of experience in finance and technology to the role.“Over his extensive senior leadership across globally recognized companies, Nelson has executed many successful growth strategies, and we look forward to having his valuable experience and insights at DailyPay,” DailyPay CEO Stacy Greiner said in the release.Chai served as Uber’s CFO from 2018 to 2023, which included leading the ride-sharing and food delivery giant’s IPO, a $2.65 billion acquisition of Postmates in 2020 and the $2.25 billion acquisition of logistics operator Transplace in 2021.His previous senior leadership positions include CEO of Warranty Group, president of CIT Group, as well as CFO roles at Merrill Lynch, New York Stock Exchange Euronext and Archipelago Holdings. He currently serves on the boards of Chubb and Thermo Fisher Scientific, the release said.The Wall Street Journal reported that Chai departed Uber on Jan. 5, 2024.Chai stated in the release: “DailyPay is an industry leader. The team has built an incredible mission-driven company empowering workers and helping them achieve personal work and financial goals. Impressively and at the same time, DailyPay is helping employers gain a competitive advantage in recruiting, retaining, and increasing worker productivity
Delta Air Lines is the latest travel giant to announce a generative artificial-intelligence powered assistant: Delta Concierge.The airline is aiming to blend digital and physical experiences beginning with its Fly Delta mobile application, said CEO Ed Bastian, who unveiled Delta Concierge Tuesday during a hyped keynote at CES 2025 taking aim at seamless, personalized travel, with an end-goal of creating a multimodal travel future. “Delta Concierge will serve as a thread across your experience, a genAI-powered personal assistant that anticipates your needs, provides real time guidance and delivers tailored recommendations, combining the context of who you are and how you travel with the deep knowledge and insights that we've already built,” Bastian said, as the airline celebrated its centennial anniversary.He continued: “Soon, elements of Delta concierge will be available across all our digital and onboard channels and in the hands of our reservation agents, making their ability to assist you even better.”
When travelers are on the move, ground transportation can be considered in isolation or in combination with another travel element — a traveler could be taking a car to the airport, to a hotel or to the train, the list goes on.It makes sense therefore that some companies are setting their sights on linking the bookings and data from various travel suppliers — a concept known as the "connected trip," which has been in development for some time across the industry. “What we're seeing from a travel[er] perspective is that they more and more want to be in control,” said Veronica Diquattro, president of Omio's consumer and supply business in Europe. “They want to have access to all the information. They want to have all the options ... They want to be be able to then choose whatever way they want to travel and do it in [the] simplest, fastest [way] according to the criteria that they. choose."But as brands seek to smooth processes for travelers through interconnectivity, friction points remain, according to experts. Diquattro, Francois Le Doze, chief commercial officer of Eurostar and Jennifer Shepherd, global head of Uber Transit, discussed what was working well for their respective companies in a Center Stage panel at The Phocuswright Conference in November.“We're making a lot of progress in terms of presenting the options to customer[s], being able to [seamlessly buy] more complex itineraries and juxtaposing rail with other rail operators, but also multimodal,” Le Doze said
Serve Robotics, backed by Nvidia and Uber, has raised $80 million through a direct offering of 4.2 million shares from undisclosed institutional investors. This funding will support the expansion of its robot delivery services and sustain operations through 2026. Serve currently operates 100 robots in Los Angeles and plans to add 250 more by Q1 2025, aiming for a fleet of 2,000 robots in multiple US cities by year-end. In December 2024, Serve raised $86 million, totaling over $247 million in the past year.
Autonomous vehicles (AVs) are emerging as a use case for artificial intelligence, with Nvidia announcing partnerships with carmakers to develop self-driving technology using its hardware and software platform. “The AV revolution has arrived after so many years, with Waymo’s success and Tesla’s success,” said Nvidia CEO Jensen Huang during a keynote speech at CES 2025 in Las Vegas Monday (Jan. 6). Nvidia and Uber announced in a Monday press release that they will jointly develop AI-powered self-driving technology. Uber will use data from millions of trips taken in its vehicles and pair it with Nvidia’s new generative world foundation model, Cosmos. This enables Uber’s AI systems to train in virtual-world settings
After abandoning driverless taxis, Uber and Lyft are reportedly reinvesting in the technology. The two ride-hailing companies are working on plans to have driverless cars — provided by companies such as the Google-owned Waymo — on their apps this year, The Wall Street Journal (WSJ) reported Monday (Jan. 6). In the months ahead, Uber customers in Austin and Atlanta will be able to order rides via Waymo, per the report. Lyft has its own pilot in the works in Atlanta, working with May Mobility. Both companies will maintain these driverless fleets and are working on training workers to maintain the vehicles and seeking infrastructure to store and power them
Earned wage access (EWA) is expanding platforms, including the eCommerce and ridesharing mainstays that rely on drivers for deliveries and trips, and the FinTech providers that offer enterprises new financial capabilities. In some cases, letting users get an advance on their pay comes via acquisition, and in other cases, the move has been done through partnerships that build out the range of services accessible via the platforms. Demand for on-Demand Pay
The Dutch Data Protection Authority (Dutch DPA) fined Netflix 4.75 million euros (about $4.95 million), saying that between 2018 and 2020, the company did not give its customers enough information about what it does with their personal data. The regulator said Netflix violated the General Data Protection Regulation (GDPR) by not making the information in its privacy statement clear enough and by providing insufficient information to consumers who asked the company about the data it collects about them, according to a Wednesday (Dec. 18) press release. “A company like that, with a turnover of billions and millions of customers worldwide, has to explain properly to its customers how it handles their personal data,” Dutch DPA Chairman Aleid Wolfsen said in the release. “That must be crystal clear. Especially if the customer asks about this
Uber reportedly told New York City’s taxi regulator that proposed changes to commercial auto insurance requirements may leave drivers unable to insure their vehicles. The company submitted written comments ahead of the Taxi and Limousine Commission’s public hearing Wednesday (Dec. 11), Bloomberg reported Wednesday. The TLC’s proposed changes, which apply to rideshare cars as well as yellow cabs, would require TLC-licensed vehicles to be covered by an insurance policy issued by a “solvent and responsible company authorized to do business” in New York and would require minimum coverage to be provided by a single primary policy, according to the report