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Lead and Registration Operations Specialist
Confirmed live in the last 24 hours
Locations
Normal, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • 2+ years title and registration experience
  • 3+ years administrative operations experience
  • Knowledge of commercial fleet registrations and renewals
  • Knowledge of Electric Vehicle tax incentives
  • Expert experience with DealerTrack and RegUSA preferred
  • Experience with variety of US states DMV procedures and rules
  • Penchant for building positive working relationships
  • Experience registering Electric Vehicles advantageous
  • Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions
  • Must have a valid driver's license with a safe driving history
  • Ability to travel up to 30% based on business demands
Responsibilities
  • Reinforce performance management goals and SLAs with local team
  • Review consumer title and registration applications, verify accuracy of all documents
  • Stay up to date with local regulation changes and communicate any necessary process changes
  • Support field and headquarters team members in obtaining needed information and documents from customers
  • Submit registration and title applications to processors in a timely manner
  • Work with local DMV authorities to solve any outstanding issues preventing registration such as missing documents, signatures, or outstanding balances
  • Act as regional subject matter expert for states in your assigned region
  • Support pre-delivery and post-delivery internal inquiries to educate on requirements and create solutions for problem registrations
  • Work directly with cross-functional leads to identify strategic improvement opportunities
  • Interface with external vendors to problem-solve for any holds delaying the processing of customer registrations
  • Document processes for internal repository and training
Rivian

10,001+ employees

Electric vehicles manufacturer
Automotive
Company Overview
Rivian is on a mission to keep the world adventurous forever. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible.
Benefits
  • Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness.
  • Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program
  • Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy.
  • Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success.
  • Career Development: We enable all employees to own their development. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders.
  • Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs.
Company Core Values
  • A diverse workforce
  • Embracing active allyship
  • Purpose-driven partnerships
  • Supporting our team