Operations Specialist
Posted on 11/17/2022
INACTIVE
Scratch Financial

11-50 employees

Loan servicing platform
Company Overview
Scratch's mission is to build a repayment platform to change the way consumers experience debt. Scratch's platform empowers borrowers to have greater control, visibility and flexibility over their financial health, removing the traditional loan servicer from the equation altogether and bringing borrowers closer to their lenders.
Financial Services

Company Stage

Series A

Total Funding

$34.3M

Founded

2015

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-20%

2 year growth

-22%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JIRA
Looker
Excel/Numbers/Sheets
Requirements
  • You have 3-5 years of operations experience
  • You love learning and have the ability to pick up new skills quickly (we are patient teachers!)
  • You have experience working in fast-paced environments
  • You have working knowledge of Excel/Google Sheets, Looker, and workflow management tools like JIRA
  • You approach problem solving with curiosity and a desire to grow and learn
  • You have experience in the lending space, though this isn't required
Responsibilities
  • Identify potential opportunities for improvement and craft frameworks, solutions, and recommendations that address the most impactful challenges
  • Develop feedback loops with our operations teams to improve internal processes and tooling
  • Confidently support our borrower operations team in handling detailed loan-level research items