Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario.
Summary of Job:
Lead the creation and delivery of regular omnichannel performance reports in partnership across all of OCX. Identify issues or insights within the OCX data. Provide guidance and input on potential enhancements to improve and evolve the standard report design, layout, and data.
Essential Functions:
- Create and deliver timely OCX reports for all brand franchises
- Partner with the OCX teams to document the insights, findings, and recommendation for inclusion within the monthly OCX reports
- Support the compliant use of data and conversion of that data into actionable insights to drive efficient and effective customer experiences
- In collaboration with the OCX Brand team and other stakeholders, provide input and advice on potential enhancements and / or improvements to the standard monthly reports
- Provide initial design and layout recommendations for incorporation of new data into the monthly reports, accounting for the actionability and insights from such data
- Support OCX Data Architecture Director across a range of strategic topics from data quality management, PowerBI enhancements / report updates, creation of self-service reporting options, etc.
- Compile industry benchmarks and analytics to ensure KKNA is consistently delivering appropriate metrics to guide the customer experience
- Provide support for Ad hoc data queries to help assess and / or address OCX related data questions
Job Requirements:
Education
B.A. or B.S. in Business, Marketing, Information Science, Digital Marketing or other relevant fields
Experience
4 - 6 years of relevant work experience within the pharmaceutical or Biotech Industries, 4+ years of hands-on experience using statistical tools for marketing / media performance measurement and insights, demonstrated experience identifying and outlining key campaign metrics and building campaign metrics plans
Technical Skills
- Proficient in MS Office Suite. Advanced Excel and PowerPoint skills are desirable.
- Previous experience with media analytics, click stream analytics, and 3rd party pharma data sources
- Experience with data visualization tools such Power BI or QlikView helpful
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to multi-task and set priorities
Non-Technical Skills
- Must be capable of communicating results of analysis to effectively identify issues and/or opportunities
- Self-motivated professional with ability to work with minimal supervision in a team environment
- Attention to detail and problem-solving orientation
- Ability to work successfully in a fast-paced environment with the need to manage constant change.
- Able to deal with ambiguity and to change gears / plans quickly
Physical Demands: Normal office environment with prolonged sitting and extensive computer work
Working Conditions: Requires up to 10% domestic and international travel
KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions
It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.
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Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at [email protected].
Recruitment & Staffing Agencies
Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.
