Full-Time
Training and Adoption Specialist
MacMore
No salary listed
McLean, VA, USA
Hybrid
Work is concentrated at the FCA headquarters office in McLean, Virginia, within the Washington, D.C. metropolitan area.
Category
 Training (2) |
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Required Skills
Data Governance
Requirements
- Experience creating curricula for eDiscovery program development.
- Experience with user enablement, tool adoption, and change management.
- Experience creating and maintaining job aids for stakeholders.
- Experience partnering with attorneys and litigation support to design workflows and provide hands-on support.
Responsibilities
- Develop and conduct tailored training for stakeholders and produce job aids and reference guides.
- Conduct instructor-led training sessions virtually or in person.
- Support initial user adoption by addressing questions, issues, and workflow adjustments.
- Provide documentation and ad hoc training to designated Farm Credit Administration technical staff on feature enhancements or system changes.
Desired Qualifications
- At least 5 years of recent experience, including at least 3 years as an eDiscovery Training Specialist; education may not substitute for experience.
- Lead training strategy for eDiscovery platforms.
- Working knowledge of Electronic Discovery Reference Model standards.
- Proficiency in technical writing and documentation.
- Experience with data governance, data retention, and data systems.
- Experience with Microsoft Purview and related Microsoft 365 compliance tools.
- Experience with legal hold, preservation, and data-collection best practices.
- Experience in information security, access control, and auditing practices.
- Familiarity with federal government procurement processes and requirements.