Full-Time

Assistant IT Engineer

Canadian Solar

Canadian Solar

51-200 employees

Designs, manufactures, and sells solar modules

No salary listed

Mesquite, TX, USA

In Person

Bachelor's

Category
IT Operations (1)
Required Skills
TCP/IP
Microsoft Office
Microsoft Windows
Computer Networking
Customer Service

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Requirements
  • A Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field is required.
  • Strong interest in developing a career in IT infrastructure and technical support.
  • Good English communication skills, both written and verbal.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to work effectively as part of a team.
  • Ability to work in a fast-paced manufacturing environment.
  • Willingness to work assigned shifts, including nights when required.
  • The position requires compliance with company IT security, safety, and facility requirements.
Responsibilities
  • Provide first-level technical support to local employees for hardware, software, network, printer, telephone, virtual private network, and connectivity issues.
  • Troubleshoot and resolve common personal computer, laptop, printer, and peripheral issues.
  • Assist with installation, configuration, and maintenance of IT equipment.
  • Support users with basic Microsoft Office and other business applications.
  • Escalate complex technical issues to senior IT staff or appropriate support teams.
  • Assist with maintaining reliable local network connectivity and user access.
  • Support basic configuration and troubleshooting of routers, switches, and network equipment under direction.
  • Assist with telephone, network, and structured cabling systems.
  • Support virtual private network and remote-access troubleshooting.
  • Follow established IT procedures and security requirements.
  • Install, maintain, and troubleshoot meeting room technology, including phones, projectors, video conferencing systems, televisions, and audio equipment.
  • Provide technical support for meetings and presentations when needed.
  • Assist with setup and maintenance of IT equipment throughout the facility.
  • Assist with tracking and maintaining IT assets and equipment.
  • Maintain accurate records of equipment assignments, ownership, and inventory.
  • Support equipment installation, replacement, relocation, and disposal activities.
  • Follow established IT procedures and standard operating procedures.
  • Assist with IT infrastructure, network, and facility technology projects.
  • Provide technical support for new equipment installations and facility projects.
  • Work with local users and headquarters IT teams to communicate issues and coordinate solutions.
  • Participate in IT training and develop knowledge of company systems and technologies.
  • Support daily IT requests and other projects as assigned by the supervisor.
Desired Qualifications
  • Internship, co-op, academic project, or other hands-on experience in IT.
  • Recent internship or hands-on experience providing IT support.
  • Experience troubleshooting personal computers, printers, networking, telephones, or other IT equipment.
  • Familiarity with Microsoft Windows and Microsoft Office.
  • Basic understanding of TCP/IP, networking, routers, and switches.
  • Familiarity with virtual private network and remote-access technologies.
  • Basic knowledge of structured cabling or low-voltage systems.
  • Experience with IT asset management or ticketing systems.
  • Basic personal computer and hardware troubleshooting.
  • Printer installation, configuration, and troubleshooting.
  • Basic network troubleshooting and connectivity support.
  • Basic understanding of routers, switches, and network equipment.
  • Virtual private network and telephone system troubleshooting.
  • Microsoft Office and Windows environments.
  • Basic understanding of network cabling and low-voltage systems.
  • Ability to follow technical documentation, standard operating procedures, and troubleshooting procedures.

Canadian Solar manufactures solar photovoltaic modules and manages large-scale solar energy projects for residential, commercial, and utility customers. These products work by converting sunlight into electricity using high-efficiency cell designs, while the company provides the necessary kits and maintenance services to keep these systems running. It distinguishes itself through a massive portfolio of over 1,500 patents and a top "bankability" rating, which signals to investors that its technology is a reliable financial bet compared to other manufacturers. The company's goal is to improve the performance of renewable energy by developing more efficient solar hardware and providing end-to-end support for power plant development.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Canada

Founded

2001

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 27, 2026 revenue hit $1.2 billion, with 13.9% gross margin.
  • September 2026 guidance targets 3.5-3.8 GW modules and 3.4-3.8 GWh storage.
  • By 2029, U.S. module backlog exceeds 13 GWp, worth $4.5 billion.

What critics are saying

  • March 2026 First Solar's USITC case seeks exclusion orders against Canadian Solar TOPCon modules.
  • September 2026 SEC filing flags Section 232 polysilicon tariffs and late-2026 shocks.
  • Persistent US trade barriers strand Canadian Solar's 10 GW Texas buildout.

What makes Canadian Solar unique

  • August 2026, Canadian Solar held 21.7 GWp solar and 84.1 GWh storage pipeline.
  • July 2026 Jeffersonville opened North America's largest crystalline silicon solar cell facility.
  • Canadian Solar pairs modules, storage, and project sales across Recurrent Energy.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Flexible Work Hours

Paid Vacation