You Will:

• Assist with the patient experience.
• Assist in building clinical policies and procedures.
• Perform back-of-house clinical diagnostics and other operational tasks onsite.
• Use clinical skills for specimen collection, point-of-care testing, clinical procedures.
• Support member experience onsite including coordinating care, helping members check-in, answering questions about our products and services, and giving tours of our site to prospective members.
• Support clinic operations, including helping to coordinate scheduling and appointment confirmations, managing onsite inventory, and working closely with operations teams to ensure the clinic is operating smoothly and efficiently.
• Physically facilitate, support, and perform warehouse and inventory logistics activities such as receiving, storing, packing, shipping, distributing, and restocking inventory
• Work closely with purchasing and clinical staff
• Maintain records, conduct cycle counts, and input data using our inventory management system
• Assist with on-site deployments and coordination, including vendor walkthroughs, permitting, and site tours
• Identify opportunities to improve current processes to optimize workflows and make operations more efficient

You Are:

• Impact-driven. You care about your impact upon the world. That means more building and less talking as you’re working toward something that has a chance to change people’s lives.
• Customer-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our members. You enjoy the customer service side of healthcare.
• A Problem Solver - You’ve solved ambiguous and analytically complex problems, and are always looking for a new challenge.
• Process-oriented - You have exceptional organizational skills and enjoy building scalable operational processes
• Able to lift up to 50 pounds, bend body downward at the waist, kneel, and ascend/descend a ladder to access supplies and equipment.

Minimum Qualifications:

• Bachelor’s degree
• Must possess a valid driver’s license and clean driving record
• Must have a working vehicle and self carried auto-insurance

Preferred Qualifications:

• Experience in medical/clinical environment preferred