Netsuite Project Manager

Position Responsibilities

• Be passionately customer-focused; relentlessly pursue providing an excellent customer experience every time.
• Establish, maintain, and deepen client relationships by providing results and exceeding expectations.
• Plan, manage and communicate the progress of projects, achieving project milestones and maintaining project momentum.
• Identify and effectively mitigate risks. 
• Facilitate resolution of issues and roadblocks, escalate when appropriate.
• Communicate well with all stakeholders, internal and external, including project sponsors, project managers, and project team members.
• Effectively manage scope, budget, timeline, resources, quality, and customer satisfaction throughout the project.
• Communicate effectively with and project-manage remote resources in a matrix environment, including offshore resources.
• Deliver a diverse scope of services where project management requires analysis of numerous factors.
• Maintain up-to-date knowledge of and compliance with internal processes and procedures.

Qualifications

• At least 3+ years of cumulative experience in a systems applications Project/Program Management, either internally via an IT organization or externally with a consulting firm or software provider.
• Outstanding client-facing skills. History of building extraordinary relationships with clients and colleagues.
• Ability to handle various projects simultaneously; adapts quickly and easily – manages multiple deadlines and multiple competing priorities in a fast-paced, rapidly changing environment.
• Excellent communication and interpersonal skills, including experience successfully delivering presentations and managing meetings via web conferencing.
• Demonstrates thoughtfulness and excellent judgment when selecting methods and techniques for achieving project success.
• Independently organizes and performs work required with minimal guidance, direction, and follow-up.
• A strong background in project management, including experience developing work-breakdown structures and project plans.
• Strong client management skills and the ability to work with customers to develop and manage an implementation plan.
• Implementation experience with ERP and CRM applications, and a good understanding of integration, data, customization, and other ERP implementation-related principles; experience with NetSuite or competing solutions a plus.
• Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) are a plus.