Full-Time

In-Store Sales Appointment Setter

Deadline 8/21/26
ARS

ARS

1,001-5,000 employees

Residential HVAC, plumbing repair and installation

Compensation Overview

$18 - $22/hr

+ Commission

Durham, NC, USA

In Person

In-store, on-site in Durham, NC; some weekend availability.

Category
Retail (1)
Required Skills
Sales
Lead Generation

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Requirements
  • Outgoing personality and willingness to speak with shoppers
  • Ability to stand and walk during shifts
  • Weekend and some holiday availability
  • Reliable transportation
  • Clean, professional appearance representing the ARS brand
  • Ability to attend weekly in-office meetings
  • Employment is contingent on a background check in accordance with applicable law
Responsibilities
  • Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
  • Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
  • Generate leads and schedule free in-home consultations
  • Enter customer information and book appointments for ARS specialists
  • Represent ARS with a professional and positive in-store presence
  • Support in-store promotions alongside retail management and ARS team members
Desired Qualifications
  • Retail, kiosk, Door-to-Door, or sales experience preferred (not required)

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Memphis, Tennessee

Founded

1975

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Simplify Jobs

Simplify's Take

What believers are saying

  • Bluon partnership improves diagnostics with AI support and equipment data.
  • Acquisition-led expansion adds new local markets and customer bases.
  • Maintenance plans and bundled services increase recurring revenue opportunities.

What critics are saying

  • Low review scores in major markets suppress lead conversion and pricing power.
  • One-year guarantee exposes ARS to refunds, rework, and warranty-driven margin pressure.
  • Acquisition integration can disrupt scheduling, quality control, and customer experience.

What makes ARS unique

  • Nationwide network of company-owned residential HVAC and plumbing locations.
  • 24/7 emergency repair, installation, and maintenance across core home services.
  • One-year satisfaction guarantee with refund or equipment removal.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Vacation

Company paid life insurance

Flexible Work Hours

Pet Insurance

Legal Services

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Refindustry
Mar 30th, 2025
ARS Partners with Bluon to Integrate AI and Equipment Data in HVAC Services

ARS partners with Bluon to integrate AI and equipment data in HVAC services.

PR Newswire
Mar 28th, 2025
American Residential Services (Ars) And Bluon Announce Strategic Partnership To Transform Hvac Service Through Ai And Equipment Data

ARS will integrate Bluon's best-in-class AI Tech Support + enormous equipment database directly into their proprietary field service platform.IRVINE, Calif. and MEMPHIS, Tenn., March 28, 2025 /PRNewswire/ -- Bluon, a leading HVAC data and AI technology company, and American Residential Services (ARS/Rescue Rooter), one of the nation's largest providers of air conditioning, heating, plumbing, and electrical services, today announced a strategic partnership to significantly enhance ARS's service capabilities through OCR technology, equipment documentation, advanced data enrichment, and AI-powered technical support

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American Residential Services Announces 2024 Ars Cares Program

Community Heroes in Areas Served by the ARS Network Can Receive Free HVAC Systems and Water Heaters in Celebration of the Season of Giving MEMPHIS, Tenn., Nov. 11, 2024 /PRNewswire/ -- American Residential Services (ARS/Rescue Rooter), the nation's leading provider of HVAC and Plumbing services, has announced a call for nominations for its ARS Cares Community Heroes initiative, which awards free HVAC systems or water heaters to deserving recipients in the many communities ARS serves. The Community Heroes initiative is an extension of the year-round ARS Cares program, which provides a new system to deserving homeowners suffering without heat, air conditioning, or hot water

PR Newswire
Feb 21st, 2024
Ars/Rescue Rooter Network Branches Earn 2023 Angi Super Service Award

Award reflects company's consistent level of customer service. MEMPHIS, Tenn., Feb. 21, 2024 /PRNewswire/ -- American Residential Services (ARS/Rescue Rooter), a leading provider of HVAC and plumbing services, is proud to announce that several of its branches have earned the home service industry's coveted Angi Super Service Award ("SSA"). This award honors service professionals who have maintained high service ratings and reviews on Angi in 2023. The following branches in the ARS/Rescue Rooter Network earned the Angi SSA:aksarben® ARS – Omaha, Neb