CVS Health is currently hiring for a high-performing Executive Administrative professional to provide support to the Senior Vice President, Individual Markets.

As the Executive Assistant, you must be a motivated self-starter with the ability to work independently with limited direction and supervision. Your proactive approach allows you to take on responsibility and a willingness to tackle assigned and non-assigned duties.  As a ‘Strategic Partner’ to your executive, it will be imperative that you have a good understanding of the business and the executive’s role & responsibilities.

**Hybrid position – Tuesday, Wednesday, and Thursday in-office in Hartford office are required as well as ability to be flexible for other in-office days.**

Key Responsibilities

• Executive Calendar & Contacts: Maintain the integrity of executive’s calendar by managing time most effectively, allowing for transition between meetings and ensuring appropriate meeting format (in-person, video, direct call).

• Review meeting requests with executive and schedule approved meetings.

• Continuously review schedule to ensure it reflects calendar guidelines and business priorities, manage cadence of standing meetings in a thoughtful manner.

• Review daily meeting details to ensure agenda, time-zone sensitivity, pre-read and briefing are included, and required participants have accepted at least 48 hours in advance.

• Provide briefing and background materials to executive for key meetings in appropriate format as requested.

• Escalate calendar questions/conflicts for guidance and ensure timely resolution. Proactively communicate calendar changes and approval requests with executive.

• Facilitate weekly calendar meetings with executive and Chief of Staff to align on short and long-term priorities and prep.

• Executive Proxy & Correspondence: Act as proxy for communications and approvals; as authorized and appropriate. Answer general questions; refer/redirect routine matters to other parties, as appropriate, and follow-up to ensure proper disposition. Resolve issues within specified policies and guidelines. Determine when executive action is required, provide insight and recommendation(s) as appropriate.

• Leadership Meetings & Events: Work with executive and Chief of Staff to understand agenda and requirements. Plan ahead to ensure effective and efficient management of leadership meetings & events. Throughout event planning, keep safety and health top of mind. Send meeting invites (well in advance) to block time on leadership/participant team calendar. As necessary, partner with Events Team on budget and contract. Confirm optimal meeting rooms, hotel accommodations, meal locations, catering, IT support/requirements, team activities and giveaways, etc.

• Travel: Effectively manage travel plan and logistics, become familiar with executive travel preferences and execute accordingly. Plan ahead to book flights, hotel accommodations, ground transportation, and arrange meals, etc. Coordinate travel plans with other leaders/support teams as needed. Monitor travel and anticipate changes needed based on delays or other factors.

• Executive Expense Reports: Manage accurate and timely processing of CVS Health business expenses.

• Other Projects: Provide support on special projects as needed.

• Organizational Alignment & Relationship Building: Actively participate in CVS Health’s cross-functional network for Executive Administrative Assistants and be a vibrant participant and value to the community of EAs. Helping to support the community of world-class EAs by onboarding and mentoring new EAs and sharing your skill and talents as a back-fill when peers go on holiday.

Who you are

• You see yourself as a “strategic partner” to your executive.

• You leverage your strengths and exemplify behaviors that are critical to success in this role.

• You have an agile mindset, are self-motivated and thrive in an ambiguous, fast-paced environment.

• You work well independently and collaborate successfully cross-functionally to achieve desired business outcomes.

• You bring positive energy and are natural at building trusted relationships across the organization with utmost integrity and professionalism.

• You think bigger/broader than the role itself. You challenge the status quo and provide a unique perspective on how we can do things differently. You leverage your strengths, share your ideas and champion change for continuous improvement. 

• You think creatively and calmly when it comes to quick and unplanned changes in schedule or priorities.

• You excel at managing time, multi-tasking, connecting dots, understanding the big picture and demonstrating a high attention to detail.

• You are proactive, extremely organized, well prepared, and operate with a strong sense of urgency to all levels of inquiry.

• You communicate effectively (verbal & written) with all levels of Executive/Senior staff and stakeholders.

• You demonstrate tact, diplomacy and practical knowledge of company policies, practices and procedures.

• You are curious, have a strong business acumen, and exercise sound judgement and decision-making.

• You are trusted with highly sensitive and confidential matters/materials.

• You are highly organized, and a master proofreader. 

• You love technology, you are a master at using it and you are enthusiastic about helping others (i.e., your executive) achieve mastery to accelerate efficiency and productive.

Required Qualifications

• 7+ years’ experience in administrative environment with Executive Assistant (EA) or equivalent experience

• 5+ years’ experience with Windows desktop computer applications: Word, Excel, PowerPoint and Microsoft Team and collaborative tools.

• 5+ years’ experience core competency in managing executive travel, email, calendar, and contact list, budget and expenses.

Preferred Qualifications

• Past work experience in the health care industry.

• A minimum of 4+ years supporting at SVP level or higher

Education

Bachelor’s Degree or equivalent professional work experience.