Senior Manager @ Zip | Simplify Jobs

Senior Manager

Global Strategic Partnerships, Remote US/Canada

Posted on 3/9/2023

INACTIVE

Locations

New York, NY, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Marketing

Sales

Requirements

5-10 years of prior lead or managerial experience as a partnership, sales or relationship leader developing highly productive partner relationships with a payments focus in ecommerce, retail, payments or technology businesses
You are relationship focused with a strong customer-first ethic
You are a people manager who favors mentorship and learning
You are a strategic thinker with successful experience collaborating with, influencing, and persuading others with your structured thinking
You possess real financial and commercial acumen
Your analytical expertise enables you to process, analyze, and think “outside the box” to obtain results
You are metrics and performance driven with a record to prove it

Responsibilities

Analyze Market & Payment Landscape and Create New Opportunities
Develop a consolidated view of payment trends across markets and develop recommendations on new trends/opportunities
Conduct deep dives on new opportunities across key verticals
Educate executives and sales team on the landscape and partnership opportunities
Negotiate commercial deals with strategic partners
Manage Relationships with Strategic Partners to Grow Market Share
Develop growth strategy and approach for our key distribution verticals (eCommerce platforms, PSPs, orchestration layers, payment networks)
Consistently achieve new merchant growth and transaction volume objectives through the partners you source
Lead regular education, relationship building and knowledge share between partner teams, and Zip teams
Optimize commercial outcomes for Zip across North America and ANZ
Work hand-in-hand with Product, Engineering, and Sales teams
Collaborate with Regional Sales, Product and Marketing Leads on Innovation
Understand future developments and what Zip can leverage ahead of competitors
Become thought leader in partnerships and merchant experience for Zip
Collaborate with partners to understand their plans and to develop innovative products and high-impact co-marketing initiatives that will help the partner and Zip succeed
Engage with regional sales, product and marketing teams to drive adoption of partner and merchant needs
Manage Internal Relationships and Expectations
Regularly align with the regional counterparts to understand intra-region trends, best practices, to get the best results for Zip
Regularly share updates on all partnerships, opportunities, and risks with key regional stakeholders
Ensure strong processes are built for the success of all partnerships and merchants we bring on
Track and analyze partner performance (merchant growth and transaction volume) on Zip and make recommendations for strategic courses of action and improvements

Before we dive into the role, let’s talk about flexibility. At Zip, our office is in New York City but we can hire from anywhere across the United States. Our Zipsters can choose where and when they work by taking full advantage of our hybrid-work environment.

So whether you’re fully remote, mostly in the office or a mix of the two, you’ll be empowered to do whatever brings out your best.

About us

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to multiple different markets and we’re just getting started.

We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

🏠 This role is 100% remote from anywhere in the United States 🇺🇸 or Canada 🇨🇦

🟪 Please consider applying even if you don’t meet 100% of what you read 🟪

Our merchant and consumer growth ambitions at Zip require a strategic partnerships leader to help us build an enduring partnership pipeline in North America. As our Manager, Global Strategic Partnerships, you will use your deep understanding of the payment partnerships landscape, and be a strong sales and relationship leader. You will work closely with the internal and external executives, product, sales and finance teams to help Zip gain a leading share of the market.

Reporting to the Senior Director, Partnerships & Payment Strategy in Partnerships (an exceptionally nice human who resides in Australia and is globally known for his payment space expertise), you’ll be part of a team that drives:

Payment Strategy: Develop strategy and approach to optimize (process and economics) payment processing, both issuing and acquiring, by working with our payment partners, i.e., schemes, payment processors, wallet providers, etc.

Partnership Enablement: Assess and negotiate global deals with different channels, i.e., PSP’s, eCommerce platforms, Integration layers, etc., to drive revenue via new SMB and Enterprise merchant acquisition via our distribution partners.

Partnership Management: Drive and track merchant KPIs with our distribution/strategic partners.

Success Metrics

You’ll bring in new distribution partners, and optimize existing partners to drive: Merchant Growth; TTV and Revenue Growth; Net Transaction Margin Growth
Improve our brand score across payment industry and merchants
Collaborate with Sales organizations to optimize the merchant’s sales process

Core Responsibilities

Analyze Market & Payment Landscape and Create New Opportunities

Develop a consolidated view of payment trends across markets and develop recommendations on new trends/opportunities.
Conduct deep dives on new opportunities across key verticals.
Educate executives and sales team on the landscape and partnership opportunities.
Negotiate commercial deals with strategic partners.

Manage Relationships with Strategic Partners to Grow Market Share

Develop growth strategy and approach for our key distribution verticals (eCommerce platforms, PSPs, orchestration layers, payment networks).
Consistently achieve new merchant growth and transaction volume objectives through the partners you source.
Lead regular education, relationship building and knowledge share between partner teams, and Zip teams.
Optimize commercial outcomes for Zip across North America and ANZ.
Work hand-in-hand with Product, Engineering, and Sales teams.

Collaborate with Regional Sales, Product and Marketing Leads on Innovation

Understand future developments and what Zip can leverage ahead of competitors.
Become thought leader in partnerships and merchant experience for Zip.
Collaborate with partners to understand their plans and to develop innovative products and high-impact co-marketing initiatives that will help the partner and Zip succeed.
Engage with regional sales, product and marketing teams to drive adoption of partner and merchant needs.

Manage Internal Relationships and Expectations

Regularly align with the regional counterparts to understand intra-region trends, best practices, to get the best results for Zip.
Regularly share updates on all partnerships, opportunities, and risks with key regional stakeholders.
Ensure strong processes are built for the success of all partnerships and merchants we bring on.
Track and analyze partner performance (merchant growth and transaction volume) on Zip and make recommendations for strategic courses of action and improvements.

Role Requirements

5-10 years of prior lead or managerial experience as a partnership, sales or relationship leader developing highly productive partner relationships with a payments focus in ecommerce, retail, payments or technology businesses.
You are relationship focused with a strong customer-first ethic.
You are a people manager who favors mentorship and learning.
You are a strategic thinker with successful experience collaborating with, influencing, and persuading others with your structured thinking.
You possess real financial and commercial acumen.
Your analytical expertise enables you to process, analyze, and think “outside the box” to obtain results.
You are metrics and performance driven with a record to prove it.

Base Pay Range: $161,000 to $223,000

The Pay Range for this position: Minimum - Maximum based on the industry benchmark for position, function, level and Zip’s compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. If hired, employee will be in an ’at-will position’ and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-REMOTE

We’re proud to be a values-led business. They guide us in everything we do - how we work together and create game-changing experiences for our customers and fellow Zipsters.

If you only meet some of the requirements for this role, that’s okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we’d love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

What’s in it for you?

We offer a variety of perks and benefits to support you at both work and home. Here’s a taste of what you can expect!

● Flexible working culture

● Share incentive programs

● 20 days PTO every year

● Generous paid parental leave

● Leading family support policies

● 100% employer covered insurance

● Beautiful Midtown office with a casual dress code

● Learning and wellness subscription stipend

● Company-sponsored 401k match

● Remote First Friendly!

We want to make sure our recruitment processes are accessible and inclusive for all people. If there’s any adjustments that need to be made to ensure you have a fair and equal experience in our recruitment process please let your Talent Acquisition Partner know. We are also a proud 2023 Circle Back initiative employer and commit to respond to every applicant.

Join us on our mission to be the first payment choice, everywhere and every day.

1,001-5,000 employees

Website

Online payment service

Company Overview

Zip's mission is to be the first payment choice, everywhere and every day. They give consumers, merchants and businesses around the world access to transparent, flexible and interest-free credit.

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!
Bonus scheme - We give you skin in the game through our various share incentive programs.
Family support - We support our ZipFam on their life journey through people policies and programs.
Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.
Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.
Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Company Core Values

Customer first - Put customers before everything else
Own it - See a problem, own the solution
Stronger together - Think 'we' not 'me'
Change the game - Cross new boundaries