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API Tech Support
Posted on 12/24/2022
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Get to know the Wise API and Wise Platform capabilities to the finest details
  • Provide technical support to engineers from companies and partners who are integrating with the Wise Public API. https://api-docs.wise.com/
  • Making sure our technical support is friendly and empathetic, provides solutions to problems accurately, timely and consistently
  • Maintain API documentation, examples and FAQs to minimize contact rates
  • Make suggestions on how to improve the API based on customer feedback
  • Support the sales team from a technical standpoint during calls with potential partners
  • Participate in the design and implementation of a scalable onboarding and proactive support frameworks for partners
  • Mediate during incidents involving the right teams and providing feedback to partners
  • The ability to choose your own path to success - you'll have the freedom to define the vision and execution together with the team
  • The freedom to have real impact - engineers and leads at Wise are trusted with a high degree of autonomy, you're not a cog in the machine
  • The opportunity to inspire teams
Wise

1,001-5,000 employees

International finance transfer service
Company Overview
Wise’s mission is to create a world with money without borders – moving it instantly, transparently, conveniently, and eventually for free. The company is committed to empowering money for people and businesses through their app and website that utilizes a complex engine of currencies and routes that is being designed and built by their teams across cities around the world.
Benefits
  • PTO & annual leave
  • Work from home flexibility
  • Parental leave
  • Medical insurance plans
  • Health & wellbeing discounts
  • Pension & retirement plans
  • Social events
  • Relocation support
Company Core Values
  • This isn't just a job, we're a revolution
  • We get it done
  • Customers > team > ego
  • No drama. Good Karma.