CPO or Clinical Manager

Summary Statement

At Ottobock Care, we combine world-class innovation with compassionate, personalized care. As part of a global leader in prosthetics and orthotics, our local clinic is proud to serve the greater Austin metropolitan area with tailored mobility solutions that help our patients move freely and live fully. When you join Ottobock Care, you're not just starting a job. You’re becoming part of a movement that is redefining what’s possible in patient care. 

We are seeking a CPO or Clinical Manager to join our elite team at our Austin, TX location (N.A. Headquarters)!

Ottobock Care is a prosthetic and orthotic clinical services provider with 80+ locations across 14 states. We are dedicated to our vision of prosthetic and orthotic excellence and an outstanding patient experience. With our dedication to quality and compassion, Ottobock Care empowers individuals to regain their independence and mobility. 

Duties & Responsibilities

• ​​Manages clinical operations and clinical staff at assigned patient care facility. Clinical staff includes clinicians, technicians, and fitters.
• ​Collaborates with clinicians in the evaluation and analysis of a patient’s need for prosthetic and/or orthotic services; recommend treatment options to clinicians when necessary. 
• ​Examines and evaluates patient's needs in relation to disease and functional loss. 
• ​Formulates design of prosthetic and/or orthotic devices. 
• ​Performs evaluation of fit (including static and dynamic alignments) to assure function, medical efficacy, and quality of work are appropriate. 
• ​Instructs patient in use of device.  
• ​Provides detailed clinical notes in patient records.  
• ​Trains Technicians, Residents, Fitters, and other Clinicians, as appropriate.  
• ​Utilizes effective materials management, quality, and performance processes to maximize device quality and medical efficacy, maintaining a proper balance with costs and operational/financial performance. 
• ​Meets with physicians, case managers and other referral sources to review services and capabilities; develop and enhance business relationships to identify and secure ongoing and future sources or referrals. 
• ​Provides complete and accurate direction and guidance to technicians responsible for fabrication of orthoses and/or prosthesis for his/her patients. Delegate responsibility and expect accountability and regular feedback. 
• ​Accomplishes financial objectives by forecasting requirements; Assist in preparing an annual budget. 
• ​Achieves and maintains professional knowledge and technical skills through continuing education. 
• ​Identifies and creates improvements to processes to promote efficiency and productivity. This specifically includes current "state of the art" knowledge, procedures, components, and materials including application based on diagnosis. 
• ​Helps ensure offices are ABC/Medicare/Labor Compliant and assist with accreditation, as necessary.  
• ​Complies with Corporate Compliance and HIPAA requirements. 
• ​Enforces all safety regulations; Compliance with Medicare and other governmental regulations; Compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.​ 
• Performs other duties or special projects as assigned. 

Qualifications

• Bachelor’s Degree or Master’s degree in Orthotics and/or Prosthetics
• Certification in good standing with the American Board for Certification in Orthotics and/or Prosthetics (ABC) or the Board of Certification/Accreditation (BOC)
• In states where licensure is required, the ability to obtain and maintain appropriate state licensure
• 3 to 7 years of direct patient care experience as a Board‑Certified Prosthetist/Orthotist
• Knowledge and experience in prosthetic and/or orthotic clinical practice and related technology
• Demonstrated experience instructing clinical and non‑clinical personnel, as well as customers, on patient care service objectives
• Minimum of two years in a lead or supervisory role in the healthcare industry preferred (for Clinic Manager candidates only)
• Ability to communicate clearly and effectively, both verbally and in writing, with vendors, suppliers, co‑workers, and management
• Ability to work collaboratively and contribute to a team‑based environment
• Ability to anticipate, identify, analyze, and resolve problems and conflict
• Excellent organizational and time‑management skills with the ability to prioritize and manage multiple tasks to completion
• Advanced computer skills, including proficiency with Microsoft Office and databases
• Valid driver’s license with no limitations and access to a reliable vehicle

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%
• Paid parental leave